T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY
Report
- Report Number
- 3013756811-2023-12228
- Event Type
- Injury
- Date Received
- February 2, 2023
- Date of Event
- January 11, 2023
- Report Date
- February 2, 2023
- Manufacturer
- TANDEM DIABETES CARE
- Product Code
- QFG
- PMA / PMN Number
- K201214
- Adverse Event
- Yes
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA
- Reporter Occupation
- OTHER
Narratives
NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.
IT WAS REPORTED THAT THE CONTROL IQ SOFTWARE INTERMITTENTLY DID NOT ADJUST INSULIN DELIVERY AS INTENDED. REPORTEDLY, INSULIN WAS BEING DELIVERED BASED OFF THE PUMP PERSONAL PROFILE SETTINGS INSTEAD OF CONTROL IQ SETTINGS DESPITE CONTROL IQ BEING TURNED ON. THE CUSTOMER EXPERIENCED A LOW BLOOD GLUCOSE LEVEL. THE CUSTOMER'S CONTINUOUS GLUCOSE MONITOR READ ¿LOW¿, HOWEVER, A SPECIFIC BLOOD GLUCOSE (BG) VALUE WAS NOT PROVIDED. REPORTEDLY, THE CUSTOMER CONSUMED CARBOHYDRATES TO ADDRESS LOW BG. DURING TROUBLESHOOTING WITH TANDEM TECHNICAL SUPPORT, THE PUMP WAS RESET, AND THE CUSTOMER CONTINUED TO USE THE PUMP FOR INSULIN THERAPY.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 901734 | T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY | ALTERNATE CONTROLLER ENABLED INFUSION PUMP | QFG | TANDEM DIABETES CARE | 1002717 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 25 YR | Female | Other |