FDA Adverse Event Summary report: N

POWERCHART

MDR report key: 1628078 · Received February 10, 2010

Report

Report Number
1628078
Date Received
February 10, 2010
Date of Event
February 9, 2010
Report Date
February 10, 2010
Manufacturer
CERNER CORP.
Product Code
NSX
Report Source
User Facility report
Reporter Location
CA, US

Narratives

Description of Event or Problem · 1

WE HAVE A CERNER EMR SYSTEM THAT IS CONNECTED TO A PHILIPS PATIENT MONITORING SYSTEM TO CHART VITAL SIGNS (VS) SEMI-AUTOMATICALLY. THE SYSTEM REQUIRES THE NURSE TO REQUEST THE VS BE DOWNLOADED, VERIFY THE VS AND HAVE THEM POST TO THE PATIENTS CHART. SEVERAL TIMES THE STAFF REPORTS THAT VITAL SIGNS HAVE BEEN DOWNLOADED, VIEWED, APPROVED AND HAVE SUBSEQUENTLY DISAPPEARED FROM THE SYSTEM. CERNER APPARENTLY WAS AWARE OF THE PROBLEM AND INSTALLED A "PATCH" TO FIX IT. THE FREQUENCY OF THE PROBLEM HAD SIGNIFICANTLY DECREASED BUT THE PROBLEM CONTINUES TO PRESENT. THIS IS A COMPLEX PROBLEM AND TROUBLESHOOTING REQUIRES COLLABORATION BETWEEN IN-HOUSE BIOMED, THE HOSPITAL'S CORPORATE IT EMR TEAM, AND THE CERNER TROUBLESHOOTING TEAM.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 POWERCHART EMR SYSTEM NSX CERNER CORP. * *
2 INTELLIVUE LARGE DATABASE SERVER MONITOR, PHYSIOLOGICAL, DATA BASE SERVER MHX PHILIPS MEDICAL SYSTEMS * *

Patients

Seq Age Sex Outcome Treatment
1 *