FDA Adverse Event Other Summary report: N

ADVIA 2400

MDR report key: 1624784 · Received March 2, 2010

Report

Report Number
2432235-2010-00031
Event Type
Other
Date Received
March 2, 2010
Date of Event
February 3, 2010
Report Date
February 3, 2010
Manufacturer
SIEMENS HEALTHCARE DIAGNOSITCS INC.
Product Code
JJE
PMA / PMN Number
K990346
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A SIEMENS FIELD SERVICE ENGINEER (FSE) WAS SENT TO THE CUSTOMER SITE. AFTER ANALYZING THE INSTRUMENT AND INSTRUMENT DATA, THE FSE CHECKED THE ALIGNMENT OF REAGENT PROBE 2 (RP2), ADJUSTED THE HEIGHT OF MIX 1 AND VERIFIED MIX 2. THE CUSTOMER CHANGED THE REAGENT WEDGES PRIOR TO PERFORMING REPEAT TESTING. BASED ON THE INFORMATION PROVIDED, NO CONCLUSION CAN BE DRAWN AS TO WHAT MAY HAVE CAUSED THE PROBLEM. THE INSTRUMENT IS PERFORMING WITHIN SPECIFICATIONS. THE SYSTEM WAS DETERMINED TO BE OPERATIONAL AND NO FURTHER EVALUATION OF THE DEVICE IS REQUIRED.

Description of Event or Problem · 1

A DISCORDANT CALCIUM (CA_2) RESULT ON AN ADVIA 2400 WAS OBTAINED FOR 1 PATIENT. THE RESULT WAS NOT REPORTED TO THE PHYSICIAN. THE SAMPLE WAS RERUN ON THE SAME INSTRUMENT AND THE CORRECTED RESULT WAS REPORTED. THERE WERE NO REPORTS OF ADVERSE HEALTH CONSEQUENCES OR KNOWN PATIENT INTERVENTIONS DUE TO THE DISCORDANT CALCIUM RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ADVIA 2400 CHEMISTRY ANALYZER JJE SIEMENS HEALTHCARE DIAGNOSITCS INC. ADVIA 2400 NA

Patients

Seq Age Sex Outcome Treatment
1