FDA Adverse Event Injury Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY

MDR report key: 16242603 · Received January 25, 2023

Report

Report Number
3013756811-2023-11376
Event Type
Injury
Date Received
January 25, 2023
Date of Event
January 3, 2023
Report Date
January 25, 2023
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00389152000077
PMA / PMN Number
K201214
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MO, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE CUSTOMER WENT TO THE EMERGENCY ROOM AND WAS SUBSEQUENTLY HOSPITALIZED IN THE INTENSIVE CARE UNIT DUE TO A BLOOD GLUCOSE (BG) LEVEL OF 800 - 900 MG/DL AND HIGH KETONES WHICH WERE IDENTIFIED AS DANGEROUS BY A HEALTHCARE PROFESSIONAL. REPORTEDLY THE CUSTOMER ADDRESSED BG WITH A CORRECTION BOLUS VIA THE PUMP AND WAS TREATED INTRAVENOUSLY WITH FLUIDS OF SALINE AND INSULIN AT THE HOSPITAL. DURING TROUBLESHOOTING WITH TANDEM TECHNICAL SUPPORT, IT WAS DISCOVERED THAT AN UNDEFINED CARTRIDGE ALARM OCCURRED. MULTIPLE ATTEMPTS WERE MADE BY TANDEM TECHNICAL SUPPORT TO FOLLOW-UP WITH THE CUSTOMER ON THE REPORTED ISSUE, BUT NO RESPONSE WAS RECEIVED, THEREFORE NO ADDITIONAL INFORMATION WAS OBTAINED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
786117 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1002717 00389152000077

Patients

Seq Age Sex Outcome Treatment
1 17 YR Female Required Intervention| H| L