FDA Adverse Event Malfunction Summary report: N

COBAS E 411 ANALYZER (DISK SYSTEM)

MDR report key: 16213760 · Received January 20, 2023

Report

Report Number
1823260-2023-00190
Event Type
Malfunction
Date Received
January 20, 2023
Date of Event
January 3, 2023
Report Date
February 22, 2023
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
UDI-DI
04015630937103
PMA / PMN Number
K961481
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PO
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE INVESTIGATION IS ONGOING.

Additional Manufacturer Narrative · 0

THE FIELD SERVICE ENGINEER FOUND AN ISSUE WITH THE SAMPLE/REAGENT PROBE PINCH TUBING AND IT WAS REPLACED. THE INVESTIGATION DETERMINED THE SERVICE ACTIONS RESOLVED THE ISSUE.

Description of Event or Problem · 0

THERE WAS AN ALLEGATION OF QUESTIONABLE RESULTS FROM THE COBAS E411 DISK ANALYZER. PATIENT 1 INITIAL ELECSYS TSH ASSAY RESULT WAS 0.018 MUI/L WITH A DATA FLAG AND THE REPEAT RESULT WAS 9.52 MUI/L WITH A DATA FLAG. PATIENT 2 INITIAL ELECSYS TSH ASSAY RESULT WAS 2.24 MUI/L AND THE REPEAT RESULTS WERE 0.020 MUI/L AND 0.018 MUI/L. PATIENT 3 INITIAL TOTAL PSA RESULT WAS 9.97 NG/ML WITH A DATA FLAG AND THE REPEAT RESULTS WERE 0.025 NG/ML AND 0.024 NG/ML. THE QUESTIONABLE RESULTS WERE NOT REPORTED OUTSIDE OF THE LABORATORY. THE REAGENT LOT NUMBERS AND EXPIRATION DATE WERE REQUESTED BUT WERE NOT PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
364446 COBAS E 411 ANALYZER (DISK SYSTEM) IMMUNOCHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS E411 DISK NA 04015630937103

Patients

Seq Age Sex Outcome Treatment
1 Unknown