FDA Adverse Event Malfunction Summary report: N

INTELISWAB COVID-19 RAPID TEST

MDR report key: 16185871 · Received January 17, 2023

Report

Report Number
3004142665-2023-00010
Event Type
Malfunction
Date Received
January 17, 2023
Date of Event
January 12, 2023
Report Date
January 17, 2023
Manufacturer
ORASURE TECHNOLOGIES, INC
Product Code
QKP
PMA / PMN Number
EUA210378
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

CONSUMER LEFT A REVIEW ON AMAZON.COM STATING THAT THEY RECEIVED A POSITIVE RESULT USING THE INTELISWAB TEST THEN WENT TO THE DOCTOR AND TESTED NEGATIVE. ORASURE TECHNOLOGIES, INC REACHED OUT TO AMAZON IN AN ATTEMPT TO CONTACT THE CONSUMER. ORASURE TECHNOLOGIES, INC IS UNABLE TO CONTACT CONSUMER PER AMAZON DIRECTIVES. NO FURTHER ACTION IS TO BE EXPECTED WITH THIS COMPLAINT AND IT WILL BE CLOSED INTERNALLY.

Description of Event or Problem · 0

CONSUMER LEFT AN AMAZON REVIEW FOR INTELISWAB ON (B)(6) 2023 STATING THE FOLLOWING: I USED THIS THE SAME MORNING I HAD A DOCTORS APPOINTMENT. I WAS FEELING SICK LATELY AND WAS VERY CONCERNED I HAD COVID. THIS TEST SHOWED POSITIVE. ONCE I GOT TO MY DOCTORS OFFICE, THEY TESTED ME FOR COVID AND IT CAME BACK NEGATIVE. VERY DISAPPOINTED IN THIS TEST KIT. I TRUST MY DOCTOR MORE THAN AN ONLINE KIT.

Description of Event or Problem · 0

CONSUMER LEFT AN AMAZON REVIEW FOR INTELISWAB ON JANUARY 13TH, 2023 STATING THE FOLLOWING: I USED THIS THE SAME MORNING I HAD A DOCTORS APPOINTMENT. I WAS FEELING SICK LATELY AND WAS VERY CONCERNED I HAD COVID. THIS TEST SHOWED POSITIVE. ONCE I GOT TO MY DOCTORS OFFICE, THEY TESTED ME FOR COVID AND IT CAME BACK NEGATIVE. VERY DISAPPOINTED IN THIS TEST KIT. I TRUST MY DOCTOR MORE THAN AN ONLINE KIT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1426455 INTELISWAB COVID-19 RAPID TEST INTELISWAB QKP ORASURE TECHNOLOGIES, INC

Patients

Seq Age Sex Outcome Treatment
1 Unknown