FDA Adverse Event Malfunction Summary report: N

ARCHITECT I2000SR

MDR report key: 16139081 · Received January 11, 2023

Report

Report Number
3016438761-2023-00015
Event Type
Malfunction
Date Received
January 11, 2023
Date of Event
October 14, 2022
Report Date
January 11, 2023
Manufacturer
ABBOTT LABORATORIES
Product Code
JJE
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THIS ISSUE WAS PREVIOUSLY REPORTED UNDER MDR NUMBER 3002809144-2023-00002-00 UNDER A DIFFERENT SUSPECT DEVICE. ABBOTT FIELD SERVICE (FS) INVESTIGATED THE ISSUE ON SITE. FS TROUBLESHOOTING INCLUDED REPLACING THE TRIGGER LEVEL SENSOR (WHICH WAS DETERMINED TO BE THE LIKELY CAUSE). THERE HAVE BEEN NO FURTHER REPORTS OF DISCREPANT RESULTS SINCE ABBOTT FS WAS ON-SITE. A REVIEW OF THE ARCHITECT I2000SR, SERIAL NUMBER (B)(4) SERVICE HISTORY WAS NOT ABLE TO IDENTIFY OR CONFIRM ANY ADDITIONAL LIKELY CAUSES. A REVIEW OF HISTORICAL DATA REVEALED NO TRENDS, SYSTEMIC ISSUES, OR RELATED NON-CONFORMANCES. A REVIEW OF THE ARCHITECT IMMUNOASSAY SYSTEMS REVEALED FOUND NO SYSTEMIC ISSUES OR TRENDS FOR THE ISSUE ASSOCIATED WITH THIS TICKET (ERRATIC/DISCREPANT RESULTS). A REVIEW OF LABELLING ADEQUATELY ADDRESSES SAMPLE RESULTS OBSERVED PROBLEMS FOR ERRATIC / DISCREPANT RESULTS. BASED ON THE INVESTIGATION NO PRODUCT DEFICIENCY WAS IDENTIFIED FOR THE ARCHITECT I2000SR, SERIAL NUMBER (B)(4) ANALYZER. PATIENT IDENTIFIER COMPLETE SID : (B)(6).

Description of Event or Problem · 0

THE CUSTOMER OBSERVED A FALSE NONREACTIVE ARCHITECT HIV AG/AB COMBO RESULT ON A PATIENT. RESULTS PROVIDED: (B)(6) 2022 SID (B)(6) = 0.0 (NON-REACTIVE), REPEATED ON (B)(6) 2022 = 785.36 S/CO. NEW SAMPLE ON (B)(6) 2022 = 733.59 (REACTIVE), THERE WAS NO REPORTED IMPACT TO PATIENT MANAGEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1200239 ARCHITECT I2000SR ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JJE ABBOTT LABORATORIES

Patients

Seq Age Sex Outcome Treatment
1 Unknown ARC HIV COMBO RGT 500T, 04J27-37, 44212BE00