FDA Adverse Event Malfunction Summary report: N

DATA INNOVATIONS INSTRUMENT MANAGER V.8.XX

MDR report key: 16113031 · Received January 5, 2023

Report

Report Number
MW5114195
Event Type
Malfunction
Date Received
January 5, 2023
Date of Event
January 3, 2023
Report Date
January 3, 2023
Manufacturer
DATA INNOVATIONS LLC
Product Code
MMH
Product Problem
Yes
Report Source
Voluntary report
Reporter Location
CO, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Description of Event or Problem · 0

WE ARE USING MEDICAL BLOOD DEVICE BK180245. INSTRUMENT MANAGER V8. THIS MORNING AROUND 3AM MST THE INFORMATION TECHNOLOGY DEPARTMENT REBOOTED BOTH THE PRIMARY AND HIGH AVAILABILITY SERVERS AT THE SAME EXACT TIME WITHOUT PERFORMING THE PROPER SEQUENCE FOR REBOOT OF THIS FDA CLEARED BLOOD ESTABLISHMENT SOFTWARE. THEY DID NOT SHUT DOWN THE INSTRUMENT MANAGER SOFTWARE, NOR THE CACHE DATABASES ON EITHER SERVER, NOR FAILOVER THE DATABASE FROM THE PRIMARY TO THE HIGH AVAILABILITY SERVER AND PERFORM THE SOFTWARE UPDATES ONE SERVER AT A TIME TO ENSURE THE INTEGRITY OF THE FDA APPROVED BLOOD ESTABLISHMENT SOFTWARE TO MAINTAIN ITS VALIDATION. AT THIS TIME (LABORATORY SERVICES), WE ARE NOT EXPERIENCING ANY DATA CORRUPTION AS FAR AS WE CAN TELL BUT WE ARE NOT EXPERTS IN DATA CORRUPTION ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
438967 DATA INNOVATIONS INSTRUMENT MANAGER V.8.XX BLOOD ESTABLISHMENT COMPUTER SOFTWARE AND ACCESSORIES MMH DATA INNOVATIONS LLC V8 XX

Patients

Seq Age Sex Outcome Treatment
1 Unknown Other