FDA Adverse Event Malfunction Summary report: N

AFFINITI CVX ULTRASOUND SYSTEM

MDR report key: 16073829 · Received December 29, 2022

Report

Report Number
3019216-2022-00120
Event Type
Malfunction
Date Received
December 29, 2022
Date of Event
December 1, 2022
Report Date
September 5, 2024
Manufacturer
PHILIPS ULTRASOUND
Product Code
IYN
UDI-DI
00884838106598
PMA / PMN Number
K132304
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
JA
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

EVALUATION OF THE AFFINITI CVX ULTRASOUND SYSTEM WILL BE INCLUDED IN A FOLLOW-UP REPORT UPON INVESTIGATION COMPLETION.

Additional Manufacturer Narrative · 0

THE FIELD SERVICE ENGINEER (FSE) REPLACED THE TOUCH PANEL TO CORRECT THE FAILURE. A THOROUGH INVESTIGATION WAS PERFORMED TO IDENTIFY THE ROOT CAUSE OF THE REPORTED ISSUE. THE ENGINEERING TEAM CONFIRMED THAT THE TOUCH PANEL ISSUE WAS NOT REPRODUCIBLE.

Additional Manufacturer Narrative · 0

AN ADDENDUM REPORT IS BEING SUBMITTED TO PROVIDE THE DATE RECEIVED BY MANUFACTURER WITH THE PHILIPS¿ BECOME AWARE DATE. THE INFORMATION IS IN THE G3 FIELD.

Description of Event or Problem · 0

A CUSTOMER REPORTED THAT AN AFFINITI CVX ULTRASOUND SYSTEM WAS SHUTTING DOWN ON ITS OWN. IT IS UNKNOWN IF THIS OCCURRED DURING A CRITICAL PROCEDURE. THERE WAS NO PATIENT OR USER HARM ASSOCIATED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2424947 AFFINITI CVX ULTRASOUND SYSTEM SYSTEM, IMAGING, PULSED DOPPLER, ULTRASONIC IYN PHILIPS ULTRASOUND AFFINITI CVX DIAGNOSTIC ULTRASOUND SYSTEM 00884838106598

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown Other