FDA Adverse Event Malfunction Summary report: N

SOLANA SARS-COV-2 ASSAY (LYO MMX)

MDR report key: 16064701 · Received December 28, 2022

Report

Report Number
0002024674-2022-10544
Event Type
Malfunction
Date Received
December 28, 2022
Date of Event
November 30, 2022
Report Date
March 16, 2023
Manufacturer
QUIDEL CORPORATION
Product Code
QJR
PMA / PMN Number
EUA203087
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

INVESTIGATION CONCLUSION: TO BE DETERMINED. ROOT CAUSE: TO BE DETERMINED. SOURCE: PHONE.

Additional Manufacturer Narrative · 0

CUSTOMER SENT PATIENT SAMPLE IN FOR TESTING AND QUIDELORTHO TESTING RESULTS WERE ALL POSITIVE FOR SARS IN BOTH SOLANA AND LYRA (PCR) PLATFORMS, MATCHING THE CONFIRMATION TESTING RESULTS. CUSTOMER'S FALSE NEGATIVE RESULTS DUE TO PROCEDURAL ISSUES SOLVED BY FURTHER TRAINING.

Additional Manufacturer Narrative · 0

UPDATES MADE: B4; DATE OF REPORT ; UPDATED TO TODAY'S DATE. G6 ; FOLLOW-UP 1. INVESTIGATION CONCLUSION: REVIEW OF CUSTOMER DATA USING KNOWN CONTROL SAMPLES SHOWED INCONSISTENCIES FROM REACTION TO REACTION LEADING TO THE CONCLUSION THAT THE ISSUE IS RELATED TO TECHNICIAN TECHNIQUE. QUIDEL ORTHO PERSONNEL WAS SENT ONSITE FOR FURTHER TROUBLESHOOTING AND TRAINING. ISSUE IS NO LONGER PRESENT SINCE ONSITE VISIT. ROOT CAUSE: UNABLE TO FULLY DETERMINE; MOST LIKELY TECHNICIAN TECHNIQUE AND USE OF LABORATORY EQUIPMENT. SOURCE: PHONE.

Description of Event or Problem · 0

CUSTOMER REPORTING FALSE NEGATIVE SARS RESULT. CUSTOMER STATES THE RESULT WAS CONFIRMED POSITIVE BY BOTH AN ANTIGEN TEST AND PCR. IT IS NOTED THAT THE CUSTOMER IS EXPERIENCING POSITIVE CONTROL FAILURES AS WELL DURING THEIR RUNS WITH THE POSITIVE CONTROL RESULTING NEGATIVE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2199330 SOLANA SARS-COV-2 ASSAY (LYO MMX) SOLANA SARS-COV-2 ASSAY (LYO MMX) QJR QUIDEL CORPORATION 221699

Patients

Seq Age Sex Outcome Treatment
1 Unknown