FDA Adverse Event Malfunction Summary report: N

VITROS CHEMISTRY PRODUCTS VALP REAGENT

MDR report key: 16059859 · Received December 28, 2022

Report

Report Number
0001319808-2022-00602
Event Type
Malfunction
Date Received
December 28, 2022
Date of Event
October 3, 2022
Report Date
December 27, 2022
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS, INC.
Product Code
LEG
UDI-DI
10758750006748
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE INVESTIGATION DETERMINED THAT LOWER AND HIGHER THAN EXPECTED VITROS VALP RESULTS WERE OBTAINED WHEN USING TWO LEVELS OF NON-VITROS BIORAD QUALITY CONTROL FLUIDS AND CAP PROFICIENCY FLUIDS USING TWO DIFFERENT VITROS VALP REAGENT LOTS ON TWO DIFFERENT VITROS XT7600 INTEGRATED SYSTEMS. THE ASSIGNABLE CAUSE OF THE LOWER AND HIGHER THAN EXPECTED RESULTS IS UNKNOWN. FOR THE INITIAL LOWER THAN CAP PROFICIENCY, BIORAD AND ORTHO TDM PV RESULTS OBTAINED ON (B)(6) 2022, AN ISSUE WITH THE REAGENT PACK ITSELF CANNOT BE RULED OUT. A PACK RELATED ISSUE IS NOT A LIKELY CONTRIBUTOR TO THE EVENTS AFTER ON (B)(6) 2022. A REVIEW OF THE AFFECTED VITROS VALP RESULTS OBTAINED ON BOTH VITROS J76000731 AND J76000726 DETERMINED THAT SOME OF THE VITROS VALP REAGENT PACKS IN USE WHEN THE AFFECTED RESULTS WERE OBTAINED ALSO GENERATED ACCEPTABLE RESULTS AFTER THE EVENTS OCCURRED. ADDITIONALLY, MULTIPLE PACKS WERE AFFECTED ACROSS MULTIPLE DAYS. THIS INDICATES THE VITROS VALP REAGENT PACKS IN USE DID NOT LIKELY CONTRIBUTE TO THE EVENT. AN ISSUE WITH FLUID HANDLING CANNOT BE RULED OUT AS A CONTRIBUTOR TO THE EVENTS. THE CUSTOMER DID NOT PROVIDE ANY DETAILS REGARDING THE HANDLING OF THE QC FLUIDS IN USE. ALTHOUGH THERE WERE RECOMMENDATIONS FOR ANALYZER OPTIMIZATION PER AN ORTHO SERVICE ENGINEER, THERE WAS NO INDICATION THE VITROS XT7600 INTEGRATED SYSTEMS MALFUNCTIONED, AND IT IS UNLIKELY THAT BOTH INSTRUMENTS WERE NOT PERFORMING AS INTENDED. HOWEVER, SINCE DIAGNOSTIC WITHIN-RUN PRECISION TESTING WAS NOT PERFORMED PRIOR TO SERVICE ACTIONS, AN INSTRUMENT RELATED PERFORMANCE ISSUE CANNOT BE RULED OUT AS CONTRIBUTING TO THE EVENT. AN ORTHO FE DID PERFORM SERVICE ACTIONS ON ONE OF THE INSTRUMENTS ONLY, NO ADDITIONAL VALP RESULTS HAVE BEEN OBTAINED TO ASSESS PERFORMANCE AT THE TIME OF THIS REPORT. SUCCESSFUL VITROS GENT AND VITROS DLDL DIAGNOSTIC PRECISION TESTS WERE RUN ON BOTH ANALYZERS AFTER THE ORTHO FE SERVICED ONLY ONE ANALYZER.

Description of Event or Problem · 0

A CUSTOMER CONTACTED THE ORTHO CLINICAL DIAGNOSTICS (ORTHO) TECHNICAL SOLUTION CENTER (TSC) TO REPORT LOWER AND HIGHER THAN EXPECTED VITROS VALP RESULTS WERE OBTAINED WHEN USING TWO LEVELS OF NON-VITROS BIORAD QUALITY CONTROL FLUIDS AND CAP PROFICIENCY FLUIDS USING TWO DIFFERENT VITROS VALP REAGENT LOTS ON TWO DIFFERENT VITROS XT7600 INTEGRATED SYSTEMS. J76000325 (J1) VITROS VALP REAGENT LOT: 2511-31-9557 CAP PROFICIENCY CHM-11 SAMPLE RESULT OF 11.6 VS. THE EXPECTED RESULT OF 27.7 CAP PROFICIENCY CHM-12 SAMPLE RESULT OF 42.6 VS. THE EXPECTED RESULT OF 69.95 CAP PROFICIENCY CHM-13 SAMPLE RESULT OF 10.0 VS. THE EXPECTED RESULT OF 21.27 CAP PROFICIENCY CHM-14 SAMPLE RESULT OF 27.3 VS. THE EXPECTED RESULT OF 47.61 CAP PROFICIENCY CHM-15 SAMPLE RESULT OF 33.4 VS. THE EXPECTED RESULT OF 55.53 BIORAD LOT: 85310 LEVEL 1 VALP RESULTS OF 23.2, 23.1 AND 10.0 UG/ML VS. THE EXPECTED RESULT OF 33.67 UG/ML BIORAD LOT: 85310 LEVEL 3 VALP RESULTS OF 77.3, 76.3, 72.4, 83.4, 63.6, AND 83.8 UG/ML VS. THE EXPECTED RESULT OF 105.0 UG/ML ORTHO TDM PVIII LOT U9721 RESULT OF 84.4, 89.0 AND 87.7 VS. THE EXPECTED RESULT OF 114.3 J76000329 (J2) VITROS VALP REAGENT LOT: 2511-31-9557 BIORAD LOT 85310 LEVEL 1 VALP RESULTS OF 71.6, 57.2 AND 21.9 UG/ML VS. THE EXPECTED RESULT OF 44.03 UG/ML BIORAD LOT: 85310 LEVEL 3 VALP RESULT OF 80.5 UG/ML VS. THE EXPECTED RESULT OF 118.7 UG/ML VITROS VALP REAGENT LOT: 2511-31-9784 BIORAD LOT: 85310 LEVEL 1 VALP RESULT OF 33.3 UG/ML VS. THE EXPECTED RESULT OF 44.03 UG/ML BIORAD LOT: 85310 LEVEL 3 VALP RESULT OF 92.6 UG/ML VS. THE EXPECTED RESULT OF 118.7 UG/ML BIASED RESULTS OF THE MAGNITUDE AND DIRECTION OBSERVED MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION IF THEY WERE TO OCCUR UNDETECTED ON PATIENT SAMPLES. THERE WAS NO REPORT OF AFFECTED PATIENT RESULTS, THERE WAS NO ALLEGATION OF PATIENT HARM. THIS REPORT IS NUMBER SEVEN OF SEVEN MDR¿S FOR THIS EVENT. SEVEN 3500A FORMS ARE BEING SUBMITTED FOR THIS EVENT AS SEVEN DEVICES WERE INVOLVED. THIS REPORT CORRESPONDS TO ORTHO CLINICAL DIAGNOSTICS INC (ORTHO) COMPLAINT NUMBER: (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
470953 VITROS CHEMISTRY PRODUCTS VALP REAGENT IN-VITRO DIAGNOSTICS LEG ORTHO-CLINICAL DIAGNOSTICS, INC. 6801710 2511-31-9784 10758750006748

Patients

Seq Age Sex Outcome Treatment
1 Unknown