IMP,TSV,4.7,10,MTX,MG
Report
- Report Number
- 0002023141-2022-03147
- Event Type
- Malfunction
- Date Received
- December 15, 2022
- Date of Event
- November 29, 2022
- Report Date
- April 6, 2023
- Manufacturer
- ZIMMER DENTAL
- Product Code
- DZE
- UDI-DI
- 00889024019997
- PMA / PMN Number
- K101977
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- SC, US
- Reporter Occupation
- DENTIST
- Health Professional
- Yes
Narratives
ZIMMER BIOMET COMPLAINT NUMBER (B)(4).
ONE (1) IMP,TSV,4.7,10,MTX,MG (TSVTWB10) WAS NOT RETURNED FOR INVESTIGATION. VISUAL INSPECTION COULD NOT BE PERFORMED. THE INVESTIGATION HAS BEEN PERFORMED BASED ON THE AVAILABLE INFORMATION USING THE ITEM AND LOT NUMBER ALONG WITH THE APPLICABLE DEVICE HISTORY RECORD (DHR), INSTRUCTIONS FOR USE (IFU), AND RISK FILE. THE COOB COULD NOT BE VERIFIED. FUNCTIONAL TESTING TO RECREATE THE REPORTED EVENT COULD NOT BE PERFORMED DUE TO THE NATURE OF THE DEVICE & EVENT. PRE-EXISTING PATIENT FACTORS, X-RAY, TOOTH LOCATIONS ARE NOT RELEVANT TO THE REPORTED EVENT. THE CUSTOMER DID NOT PROVIDE ANY PICTURES. APPROPRIATE DOCUMENTATION WAS REVIEWED. DHR REVIEW WAS COMPLETED FOR THE SUBJECT LOT NUMBER (1253642). IT WAS CONFIRMED THAT ALL OPERATIONS AND INSPECTIONS WERE EXECUTED AS PER APPLICABLE PROCEDURE. NO DEVIATIONS OR NON-CONFORMANCES, WHICH COULD HAVE CAUSED OR CONTRIBUTED TO THE REPORTED EVENT, WERE NOTED AS PART OF THE DHR. LOT WAS INSPECTED AND PASSED ALL ACCEPTANCE CRITERIA BY QA. UPON REVIEW OF THE DHR, PACKAGING IMAGES HAVE BEEN ATTACHED TO FURTHER VERIFY THE CONFORMANCE OF THE PACKAGING FOR THE REPORTED DEVICE. COMPLAINT HISTORY REVIEW WAS PERFORMED FOR THE REPORTED LOT NUMBER (1253642) FOR SIMILAR EVENTS AND NO OTHER COMPLAINT WAS IDENTIFIED. FEBRUARY POST MARKET TRENDING WAS REVIEWED AND THERE WERE NO ACTIONABLE EVENTS OR CORRECTIVE ACTIONS FOR THE REPORTED EVENT. NO ACTIONABLE ITEMS HAVE BEEN TRIGGERED THAT WILL AFFECT COMPLAINT HANDLING ON OUR END FOR THIS MONTH. BASED ON THE AVAILABLE INFORMATION, THE PACKAGING MALFUNCTION COULD NOT BE VERIFIED, AND THE REPORTED EVENT WAS NON-VERIFIABLE. THE CIRCUMSTANCES OF THE DEVICE DELIVERY COULD NOT BE RECREATED. ADDITIONALLY, THE ALLEGED COOB COULD NOT BE VERIFIED. THE FOLLOWING SECTIONS HAVE BEEN UPDATED: G6: CHECKED "FOLLOW-UP." H3: CHANGED "YES" TO "NO."
THE FOLLOWING SECTIONS HAVE BEEN UPDATED:B4: DATE OF THIS REPORT.B5: EVENT DESCRIPTION.G3: DATE RECEIVED BY MANUFACTURER.G6: CHECKED "FOLLOW-UP".H2: CHECKED FOLLOW-UP TYPE.H10: ADDED MANUFACTURER NARRATIVE.
IT WAS REPORTED THE IMPLANT WAS NOT IN ITS PACKAGE. THE CAP WAS SECURE THE STICKS WERE IN THE CONTAINER BUT NO IMPLANT WHEN THE DOCTOR UNSCREWED THE CAP. NO PATIENT IMPACT.
NO FURTHER EVENT INFORMATION AVAILABLE AT THE TIME OF THIS REPORT.
IT WAS REPORTED THAT THE PACKAGE WAS DISCARDED BECAUSE THEY DID NOT KNOW TO SEND THE EMPTY PACKAGE FOR INVESTIGATION.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 2734935 | IMP,TSV,4.7,10,MTX,MG | DENTAL IMPLANT | DZE | ZIMMER DENTAL | TSVTWB10 | 1253642 | 00889024019997 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Prefer Not To Disclose |