FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 600 PRO SYNCHRON® CLINICAL SYSTEMS

MDR report key: 1597309 · Received February 9, 2010

Report

Report Number
2050012-2010-00049
Event Type
Malfunction
Date Received
February 9, 2010
Date of Event
January 15, 2010
Report Date
February 9, 2010
Manufacturer
BECKMAN COULTER INC.
Product Code
JGS
PMA / PMN Number
K042291
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

QC WAS WITHIN THE 2SD LIMITS, HOWEVER, THE RESULTS AT TIMES WERE BIASED TOWARDS THE LOWER END OF THE RANGE. CUSTOMER REPLACED THE SODIUM REFERENCE ELECTRODE, PERFORMED TWICE-WEEKLY MAINTENANCE, CALIBRATED THE INSTRUMENT AND RAN QC. A FEW DAYS LATER THE CUSTOMER CALLED BCI AND REQUESTED A SERVICE VISIT. FIELD SERVICE ENGINEER (FSE) PERFORMED A PREVENTIVE MAINTENANCE (PM). A CLEAR ROOT CAUSE FOR THIS EVENT HAS NOT BEEN DETERMINED. A MALFUNCTION WILL BE ASSUMED FOR THE PURPOSE OF THIS REPORT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) REGARDING LOW SODIUM (NA) RESULTS GENERATED BY THE UNICEL DXC 600 PRO SYNCHRON CLINICAL SYSTEMS FOR MULTIPLE PATIENTS. THE INITIAL RESULTS IN THE RANGE OF 125-142 MMOL/L WERE REPORTED OUT OF THE LAB AND SOME OF THE LOW RESULTS WERE QUESTIONED BY THE PHYSICIAN. THE SPECIMENS WERE RE-TESTED AND HIGHER NA RESULTS WERE OBTAINED. CUSTOMER STATED THAT THEY DID NOT BELIEVE THAT PATIENT CARE WAS IMPACTED, AS SOME OF THE PATIENT RESULTS WERE QUESTIONED BY A PHYSICIAN.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 600 PRO SYNCHRON® CLINICAL SYSTEMS CLINICAL CHEMISTRY ANALYZER JGS BECKMAN COULTER INC. DXC 600 PRO

Patients

Seq Age Sex Outcome Treatment
1