FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY

MDR report key: 15959006 · Received December 12, 2022

Report

Report Number
3013756811-2022-141428
Event Type
Malfunction
Date Received
December 12, 2022
Date of Event
November 21, 2022
Report Date
December 12, 2022
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00853052007301
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. PER TANDEM USER GUIDE: USE ONLY SINGLE-USE, DISPOSABLE T:SLIM CARTRIDGES. THE EFFICACY OF YOUR T:SLIM PUMP CANNOT BE GUARANTEED IF CARTRIDGES OTHER THAN THOSE MANUFACTURED BY TANDEM DIABETES CARE, INC. ARE USED OR IF CARTRIDGES ARE FILLED MORE THAN ONCE. USE OF CARTRIDGES NOT MANUFACTURED BY TANDEM DIABETES CARE, INC. OR REUSE OF CARTRIDGES MAY RESULT IN OVER-INFUSION OR UNDER-INFUSION AND MAY CAUSE SERIOUS INJURY OR DEATH.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE INSULIN GAUGE WAS INACCURATE. REPORTEDLY, CUSTOMER REFILLED THE CARTRIDGE. CUSTOMER RELOADED THE CARTRIDGE TO RESOLVE THE ISSUE. CUSTOMERS BLOOD GLUCOSE LEVEL WAS 270 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2130298 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1002717 00853052007301

Patients

Seq Age Sex Outcome Treatment
1 73 YR Female INSULIN: NOVOLOG/NOVORAPID.INFUSION SET: AUTOSOFT.