FDA Adverse Event Malfunction Summary report: N

COBAS INTEGRA 800

MDR report key: 1595398 · Received February 5, 2010

Report

Report Number
1823260-2010-00833
Event Type
Malfunction
Date Received
February 5, 2010
Date of Event
November 16, 2009
Report Date
February 5, 2010
Manufacturer
ROCHE DIAGNOSTICS
Product Code
CJY
PMA / PMN Number
K951595
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

IT WAS NOT KNOWN IF THE INITIAL REPORTER SENT REPORT TO THE FDA.

Description of Event or Problem · 1

THE USER EXPERIENCED AN ISSUE WITH CALCIUM RESULTS FOR PATIENT SERUM SAMPLES. THE USER PROVIDED DATA FOR 37 PATIENT SAMPLES, OF WHICH THE RESULTS FOR 6 WERE DISCREPANT. AFTER THE INITIAL RESULTS WERE GENERATED, THE USER RECALIBRATED THE ASSAY, REPEATED QC AND THEN RAN THE SAME PATIENT SAMPLES WHICH CAME OUT WITH GOOD RESULTS. ALL RESULTS ARE IN MG/DL. SAMPLE 1 INITIAL RESULT WAS 7.2, REPEAT RESULT WAS 9.0. SAMPLE 2 INITIAL RESULT WAS 8.4, REPEAT RESULT WAS 9.2. SAMPLE 3 INITIAL RESULT WAS 9.5, REPEAT RESULT WAS 8.4. SAMPLE 4 INITIAL RESULT WAS 8.9, REPEAT RESULT WAS 7.8. ON (B) (6) 2009, SAMPLE 5 INITIAL RESULT WAS 9.4, REPEAT RESULT WAS 7.3. SAMPLE 6 INITIAL RESULT WAS 8.6, REPEAT RESULT WAS 7.4. ALL THE INITIAL PATIENT RESULTS WERE REPORTED. NONE OF THE PATIENTS WERE ADVERSELY AFFECTED. THE CALCIUM REAGENT LOT NUMBER WAS 61867901. THE FIELD SERVICE REPRESENTATIVE DETERMINED THE CAUSE WAS PROBABLY DUE TO WATER QUALITY. HE REPLACED THE SYRINGE TIPS, RAN SAMPLE AND REAGENT FLOW CHECKS, RAN A CHECK TEST SUCCESSFULLY AND CAPTURED WATER SAMPLES FOR THE LAB TO EVALUATE. HE VERIFIED THE INSTRUMENT PERFORMANCE BY RUNNING PERFORMANCE TESTS AND QC. UPON FOLLOW, THE USER STATED THAT THEY HAVE TESTED THE WATER AND FOUND IT TO HAVE NO CALCIUM AND CURRENTLY BOTH THE ROCHE AND BIORAD CONTROLS ARE IN RANGE. THE FIELD APPLICATION SPECIALIST COULD NOT FIND A PROBLEM. SHE CHECKED THE WASHES AND CALIBRATOR SETPOINT. SHE RAN PRECISION, CONTROLS AND A PATIENT CORRELATION ALL WITH ACCEPTABLE RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COBAS INTEGRA 800 CLINICAL CHEMISTRY ANALYZER CJY ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1