FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 600 PRO SYNCHRON® CLINICAL SYSTEMS

MDR report key: 1592290 · Received February 2, 2010

Report

Report Number
2050012-2010-00030
Event Type
Malfunction
Date Received
February 2, 2010
Date of Event
January 14, 2010
Report Date
February 2, 2010
Manufacturer
BECKMAN COULTER INC.
Product Code
JGS
PMA / PMN Number
K042291
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE ISE SYSTEM IS ROUTINELY CALIBRATED EVERY 4 HOURS AND QC IS RUN AT THAT TIME. QC RESULTS WERE STABLE WITHIN THE LAB'S ESTABLISHED RANGES. THE CUSTOMER USES THE TWICE-WEEKLY FLOW CELL MAINTENANCE PROCEDURE. A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED: THE FSE DISASSEMBLED AND CLEANED GEL OUT OF THE FLOW CELL. THE FSE REPLACED THE ISE MODULE. A CLEAR ROOT CAUSE HAS NOT BEEN DETERMINED FOR THIS EVENT. A MALFUNCTION WILL BE ASSUMED FOR THE PURPOSE OF THIS REPORT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) REGARDING ERRONEOUSLY HIGH SODIUM (NA) RESULTS GENERATED BY THE UNICEL DXC 600 PRO SYNCHRON CLINICAL SYSTEMS FOR MULTIPLE PATIENTS. THE ELEVATED RESULTS WERE IN THE RANGE OF 150-157 MMOL/L. THE ORIGINAL SPECIMENS WERE RE-TESTED AND LOWER RESULTS WERE GENERATED (137-140 MMOL/L). THE ERRONEOUS RESULTS WERE NOT REPORTED OUT OF THE LAB. THERE WAS NO AFFECT TO PATIENT TREATMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 600 PRO SYNCHRON® CLINICAL SYSTEMS CLINICAL CHEMISTRY ANALYZER JGS BECKMAN COULTER INC. DXC 600 PRO

Patients

Seq Age Sex Outcome Treatment
1