FDA Adverse Event Injury Summary report: N

ON CALL EXPRESS BLOOD GLUCOSE METER

MDR report key: 15921265 · Received December 5, 2022

Report

Report Number
2531491-2022-00014
Event Type
Injury
Date Received
December 5, 2022
Date of Event
November 18, 2022
Report Date
March 7, 2023
Manufacturer
ACON LABORATORIES, INC.
Product Code
NBW
PMA / PMN Number
K132086
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

IN THIS FOLLOW-UP REPORT, THE FOLLOWING INFORMATION HAS BEEN UPDATED FROM THE INITIAL REPORT UPON COMPLETION OF THE INTERNAL INVESTIGATION. B4, "DATE OF THIS REPORT" - UPDATED "DATE OF THIS REPORT" TO THE DATE OF SUBMITTAL OF THE FOLLOW-UP REPORT G6, "TYPE OF REPORT" - FOLLOW-UP # 1. H2, "IF FOLLOW-UP, WHAT TYPE?" - UPDATED TO "ADDITIONAL INFORMATION" AND/OR "DEVICE EVALUATION". H6 "ADVERSE EVENT PROBLEM" - "INVESTIGATION FINDINGS" AND "INVESTIGATION CONCLUSIONS" ARE ADDED PER INVESTIGATION. H10 "ADDITIONAL NARRATIVE/DATA" - ADDED MANUFACTURER'S NARRATIVE:

Description of Event or Problem · 0

ACON WAS MADE AWARE OF THE COMPLAINT VIA CUSTOMER CALL ON NOV 18, 2022 REGARDING A POTENTIAL INACCURATE READINGS ON THE ON CALL EXPRESS BLOOD GLUCOSE METER (OCX). THE REPORTER OF THE COMPLAINT INFORMED ACON THAT THE PATIENT WAS HOSPITALIZED DUE TO INACCURATE READINGS IN BLOOD GLUCOSE VALUES ON THE OCX METER, WHICH LIKELY GIVEN A HIGHER VALUE THAN THE ACTUAL CONCENTRATION. AS PER THE REPORT, THE MEASUREMENT OF BLOOD GLUCOSE VALUES IS LOWER WHEN THE PATIENT WAS MEASURED BY EMTS. THE HIGHER READINGS MAY AFFECT INSULIN DOSAGE AND MAKES DETECTION OF HYPOGLYCEMIA DIFFICULT. THE PATIENT HAS SINCE RECOVERED AT THE TIME OF THE MDR. THE RETURN OF ALL TESTING MATERIALS INCLUDING METER/STRIPS/CONTROL SOLUTIONS WILL BE REQUESTED FOR EVALUATION IN ADDITION TO THE RETENTION LOTS. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 0

ACON WAS MADE AWARE OF THE COMPLAINT VIA CUSTOMER CALL ON NOV 18, 2022 REGARDING A POTENTIAL INACCURATE READINGS ON THE ON CALL EXPRESS BLOOD GLUCOSE METER (OCX). THE REPORTER OF THE COMPLAINT INFORMED ACON THAT THE PATIENT WAS HOSPITALIZED DUE TO INACCURATE READINGS IN BLOOD GLUCOSE VALUES ON THE OCX METER, WHICH LIKELY GIVEN A HIGHER VALUE THAN THE ACTUAL CONCENTRATION. AS PER THE REPORT, THE MEASUREMENT OF BLOOD GLUCOSE VALUES IS LOWER WHEN THE PATIENT WAS MEASURED BY EMTS. THE HIGHER READINGS MAY AFFECT INSULIN DOSAGE AND MAKES DETECTION OF HYPOGLYCEMIA DIFFICULT. THE PATIENT HAS SINCE RECOVERED AT THE TIME OF THE MDR. THE RETURN OF ALL TESTING MATERIALS INCLUDING METER/STRIPS/CONTROL SOLUTIONS WILL BE REQUESTED FOR EVALUATION IN ADDITION TO THE RETENTION LOTS. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1946124 ON CALL EXPRESS BLOOD GLUCOSE METER GLUCOSE TEST SYSTEM NBW ACON LABORATORIES, INC. NI STRIP: 1191013, CTRL: RL80072

Patients

Seq Age Sex Outcome Treatment
1 Female Hospitalization| R