FDA Adverse Event Malfunction Summary report: N

TEMPUS PRO

MDR report key: 15885078 · Received November 30, 2022

Report

Report Number
3003832357-2022-00056
Event Type
Malfunction
Date Received
November 30, 2022
Date of Event
October 31, 2022
Manufacturer
REMOTE DIAGNOSTIC TECHNOLOGIES (RDT)
Product Code
MHX
UDI-DI
05060472441027
PMA / PMN Number
K201746
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 0

THE CUSTOMER REPORTED THE RIGHT SIDE OF THE SCREEN DOES NOT WORK, AND WOULD NOT ALLOW BLOOD PRESSURE OR 12 LEADS TO OBTAIN. THE FAILED DEVICE HAS BEEN INVESTIGATED AND CONFIRMED THAT THE DEVICE DISPLAY DIDN'T HOLD CALIBRATION MAKING IT VERY DIFFICULT TO HIT ANY FUNCTIONS ON THE RIGHT SIDE OF THE DISPLAY. TO RECTIFY THE REPORTED PROBLEM AND THE FINDINGS ENGINEER REPLACED DISPLAY ASSEMBLY. CALIBRATED THE DEVICE TOUCH SCREEN, NBP AND CO2. THE DEVICE WAS RETURNED TO THE CUSTOMER WITH FULL SPECIFICATIONS. THIS IS THE INITIAL AND FINAL REPORT. THE INVESTIGATION REPORT ATTACHED .

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2440864 TEMPUS PRO MONITOR, PHYSIOLOGICAL, PATIENT (WITH ARRHYTHMIA DETECTION OR ALARMS) MHX REMOTE DIAGNOSTIC TECHNOLOGIES (RDT) 00-1024-R 05060472441027

Patients

Seq Age Sex Outcome Treatment
1 Unknown Other