DAVINCI XI
Report
- Report Number
- 2955842-2022-15308
- Event Type
- Malfunction
- Date Received
- November 17, 2022
- Date of Event
- October 17, 2022
- Report Date
- October 17, 2022
- Manufacturer
- INTUITIVE SURGICAL, INC
- Product Code
- NAY
- UDI-DI
- 00886874110720
- PMA / PMN Number
- K131861
- Removal / Correction Number
- N/A
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- EZ
- Reporter Occupation
- 003
Narratives
INTUITIVE SURGICAL, INC. (ISI) HAS RECEIVED THE UNIVERSAL SURGICAL MANIPULATOR (USM) INVOLVED WITH THIS COMPLAINT AND COMPLETED THE DEVICE EVALUATION. FAILURE ANALYSIS INVESTIGATION CONFIRMED BUT DID NOT REPLICATE THE REPORTED COMPLAINT. THE UNIT WAS TESTED ON AN IN-HOUSE SYSTEM AND PASSED NORMAL MODE. PROCEDURE LOGS SHOWED ERRORS 23118 AXIS 3. WHEN THE INSERTION AXIS WAS INSPECTED, NO DISCREPANCIES NOR PHYSICAL ISSUES WERE FOUND ON DEGREE OF FREEDOM (DOF) 4 CHIPENCODER VIRTUAL ABSOLUTE (CVA) DISK, CVA PRINTED CIRCUIT ASSEMBLY (PCA) OR FLAT FLEX CABLE (FFC). THE UNIT WAS TESTED ON PSC FIXTURE TEST PLATFORM (PFTP) AND PASSED ALL TESTS.
AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED COMPLAINT. TO CORRECT THE ISSUE, FSE REPLACED THE UNIVERSAL SURGICAL MANIPULATOR. FOLLOWING SERVICE, THE SYSTEM WAS TESTED AND VERIFIED AS READY FOR USE. ISI HAS NOT RECEIVED THE REPLACED COMPONENT FOR EVALUATION, HOWEVER, AT THIS TIME, EVALUATION HAS NOT YET BEEN COMPLETED. THEREFORE, THE ROOT CAUSE OF THE CUSTOMER REPORTED FAILURE MODE HAS NOT BEEN DETERMINED. A FOLLOW-UP MDR WILL BE SUBMITTED POST-EVALUATION AND/ OR IF ADDITIONAL INFORMATION IS RECEIVED. EVENT VERIFICATION VIA LOGS CONFIRMS THE OCCURRENCE OF A PROCEDURE ON THE REPORTED EVENT DATE OF (B)(6) 2022 USING SYSTEM# (B)(4) MATCHING THE DOCUMENTED EVENT DETAILS. THE LOGS WERE REVIEWED/ANALYZED AS PART OF THE ISI TECHNICAL SUPPORT ENGINEER (TSE) INVESTIGATION. NO IMAGE OR PROCEDURE VIDEO WAS PROVIDED. THIS COMPLAINT IS BEING REPORTED BASED ON THE FOLLOWING CONCLUSION: FIELD SERVICE ENGINEER (FSE) INVESTIGATION CONFIRMED THE REPORTED COMPLAINT THAT OCCURRED DURING PROCEDURE, WAS NOT RESOLVED, AND REPLACED THE USM. WHILE THERE WAS NO HARM OR INJURY TO THE PATIENT, SYSTEM UNAVAILABILITY AFTER THE START OF A SURGICAL PROCEDURE COULD LIKELY CAUSE OR CONTRIBUTE TO AN ADVERSE EVENT IF IT WERE TO RECUR AS IT MAY LEAD TO AN INJURY DUE TO THE PATIENT¿S INABILITY TO TOLERATE A CONVERSION/ABORTION.
REFER TO H10/H11 FOR FOLLOW-UP INFORMATION.
IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED SURGICAL PROCEDURE, THE SYSTEM REPEATEDLY DISPLAYED A RECOVERABLE FAULT ON UNIVERSAL SURGICAL MANIPULATOR (USM) 1. AFTER OVERRIDING THE FAULT, THE SYSTEM FUNCTIONED PROPERLY. ACCORDING TO THE ERROR LOG, AN ERROR 23118 OCCURRED REPEATEDLY ON USM1 AXIS 3. THE PROCEDURE WAS COMPLETED WITH NO REPORTED INJURY. INTUITIVE SURGICAL, INC. (ISI) FOLLOWED UP WITH THE INITIAL REPORTER AND OBTAINED THE FOLLOWING ADDITIONAL INFORMATION: SYSTEM FUNCTIONALITY WAS CHECKED UPON POWERING ON THE SYSTEM. THE SYSTEM INITIALLY POWERED ON WITHOUT ERRORS.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 2779367 | DAVINCI XI | PATIENT SIDE CART, 4-ARM | NAY | INTUITIVE SURGICAL, INC | 380652-31 | N/A | 00886874110720 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Unknown | DA VINCI INSTRUMENTS AND ACCESSORIES |