FDA Adverse Event Malfunction Summary report: N

HIART SYSTEM

MDR report key: 1578943 · Received January 4, 2010

Report

Report Number
3003873069-2009-00011
Event Type
Malfunction
Date Received
January 4, 2010
Date of Event
December 9, 2009
Report Date
January 4, 2010
Manufacturer
TOMOTHERAPY INCORPORATED
Product Code
IYE
PMA / PMN Number
K060912
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
NOT APPLICABLE

Narratives

Description of Event or Problem · 1

CUSTOMER REPORTS AT THE START OF TREATMENT THERE WERE NO MU VALUES AND ELAPSED TIME DISPLAYED ON THE OPERATOR STATION (OS). AFTER APPROX 50 SECS OF TREATMENT, THE USER STOPPED THE PROCEDURE. THE USER COULD NOT GENERATE A COMPLETION PROCEDURE AT THAT POINT. CUSTOMER RESTARTED THE PROCEDURE AND IT STARTED FROM THE BEGINNING. THE PT RECEIVED AN EXTRA 50 SECS OF RADIATION BECAUSE THE ENTIRE PROCEDURE WAS DELIVERED. INVESTIGATION OF THE SYSTEM LOGS BY TOMOTHERAPY REVEALED THE HIART SYSTEM DID NOT UPDATE THE PROCEDURE FROM A "SCHEDULED" TO AN "INTERRUPTED" STATUS AT THE START OF THE PROCEDURE. TOMOTHERAPY IS AWARE OF THIS ANOMALY AND SENT OUT A SAFETY NOTICE (# 4722) DATED 8/10/09 ALERTING USERS. SOFTWARE 3.1.5 AND 3.2.3. HAS SINCE BEEN RELEASED WHICH ADDRESSES THE ANOMALY. SINCE THIS REPORT, THE CUSTOMER'S SYSTEM HAS BEEN UPGRADED TO 3.2.3 SW. THE CUSTOMER CONFIRMED THE AMOUNT OF OVER TREATMENT DID NOT POSE ANY RISK TO THE PT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 HIART SYSTEM IYE AND MUJ IYE TOMOTHERAPY INCORPORATED H-0000-0003

Patients

Seq Age Sex Outcome Treatment
1