FDA Adverse Event Malfunction Summary report: N

VITROS ECI IMMUNODIAGNOSTIC SYSTEM

MDR report key: 1577648 · Received January 6, 2010

Report

Report Number
1319681-2010-00001
Event Type
Malfunction
Date Received
January 6, 2010
Date of Event
December 7, 2009
Report Date
December 8, 2009
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
KHO
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION DETERMINED THAT BIASED QUALITY CONTROL RESULTS WERE OBSERVED FOR MULTIPLE ASSAYS WHILE THE SIGNAL REAGENT ASPIRATION TUBING WAS NOT CORRECTLY PLUGGED INTO THE PURGE STATION. THIS CONDITION CAUSED THE PRESENCE OF SIGNAL REAGENT IN LIQUID AND CRYSTALLIZED FORMS IN THE INSTRUMENT. AFTER CLEANING AND RECONNECTING THE TUBING, ACCEPTABLE QUALITY CONTROL RESULTS WERE OBTAINED. THE ROOT CAUSE OF THE EVENT IS SIGNAL REAGENT (SR) CONTAMINATION IN THE REACTION WELL.

Description of Event or Problem · 1

A CUSTOMER OBSERVED A FALSE REACTIVE (B)(6) AND LOWER THAN EXPECTED TSH RESULTS ON QUALITY CONTROL FLUIDS WHEN USING A VITROS ECI ANALYZER. NO PT RESULTS WERE REPORTED. BIASED RESULTS OF THE MAGNITUDE OBSERVED MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTIONS. THERE WAS NO REPORT OF PT HARM AS A RESULT OF THIS EVENT. THIS REPORT CORRESPONDS TO ORTHO CLINICAL DIAGNOSTICS INC. (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 VITROS ECI IMMUNODIAGNOSTIC SYSTEM IMMUNODIAGNOSTIC ANALYZER KHO ORTHO-CLINICAL DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1 NA