FDA Adverse Event Malfunction Summary report: N

CLINITEST RAPID COVID-19 ANTIGEN TEST

MDR report key: 15775774 · Received November 10, 2022

Report

Report Number
3009238284-2022-00015
Event Type
Malfunction
Date Received
November 10, 2022
Date of Event
October 10, 2022
Report Date
December 2, 2022
Manufacturer
HEALGEN SCIENTIFIC LLC
Product Code
QKP
PMA / PMN Number
EUA210639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
JA
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

1 TEST CASSETTE IN THE KIT DID NOT HAVE THE CONTROL AND TEST LINE MARKINGS, REQUIRED TO READ THE OUTPUT RESULT. IN ABSENCE OF THE LABELS, CUSTOMER USED ANOTHER TEST CASSETTE FROM THE KIT TESTING. THE CAUSE OF THE EVENT IS UNKNOWN.

Additional Manufacturer Narrative · 0

THE MANUFACTURER HEALGEN HAS COMPLETED THE INVESTIGATION. RETAINED SAMPLES FROM LOT 2203332 WERE CHECKED AND ALL CASSETTES WERE FOUND IN A GOOD CONDITION. THE MANUFACTURING PROCESS WAS ALSO REVIEWED. THE APPROPRIATE STEPS WERE FOUND TO BE FOLLOWED PER THE 2-STEP STANDARD OPERATING PROCEDURE (SOP). BASED ON THE INVESTIGATION, IF EITHER OF THE "T" OR "C" MARKINGS ARE MISSING ON A CASSETTE, THAT CASSETTE SHOULD BE PICKED OUT DURING STEP 2 OF THE CASSETTE ASSEMBLY PROCESS. THE DEFECTIVE PRODUCT SHOULD HAVE BEEN PICKED OUT DURING THE ASSEMBLY PROCESS. PER THE SUPPLIER, A LACK OF INK DURING PRODUCTION COULD HAVE CAUSED MISSING "T" AND "C" MARKINGS ON THE CASSETTE AND MISSING MARKINGS IN A TEST KIT IS MOST LIKELY DUE TO OPERATOR ERROR. TRAINING WILL BE ENHANCED FOR RELATIVE OPERATORS AND THE IMPORTANCE OF STRICTLY COMPLYING WITH THE SOP DURING THE PRODUCTION PROCESS WILL BE ENFORCED. PHYSICAL DEFECTS WILL CONTINUE TO BE MONITORED BY THE SUPPLIER. THE ISSUE WAS NOT REPRODUCED AND IS NOT CONSIDERED TO BE SYSTEMIC. THE CAUSE OF THIS EVENT IS UNKNOWN.

Description of Event or Problem · 0

AS HOLDERS OF THE EMERGENCY USE AUTHORIZATION, SIEMENS HEALTHCARE DIAGNOSTICS IS SUBMITTING THIS REPORT ON BEHALF OF THE MANUFACTURER HEALGEN SCIENTIFIC. THE CUSTOMER REPORTED THAT PRINTED TEXT FOR C AND T LINES, WERE MISSING ON CASSETTE OF ONE OF THE TESTS IN THE KIT. THERE WAS NO REPORTED INJURY DUE TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1284606 CLINITEST RAPID COVID-19 ANTIGEN TEST CLINITEST RAPID ANTIGEN SELF-TEST QKP HEALGEN SCIENTIFIC LLC 2203332

Patients

Seq Age Sex Outcome Treatment
1 Unknown