FDA Adverse Event Malfunction Summary report: N

ALLURA XPER FD

MDR report key: 15759179 · Received November 9, 2022

Report

Report Number
3003768277-2022-00840
Event Type
Malfunction
Date Received
November 9, 2022
Date of Event
October 10, 2022
Manufacturer
PHILIPS MEDICAL SYSTEMS NEDERLAND B.V.
Product Code
IZI
UDI-DI
00884838059030
PMA / PMN Number
K130842
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CH
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

PHILIPS HAS INVESTIGATED THIS COMPLAINT. ACCORDING TO THE ADDITIONAL INFORMATION COLLECTED, THE SYSTEM WAS IN CLINICAL USE WHEN THE ISSUE WAS IDENTIFIED. PHILIPS REMOTE SERVICE ENGINEER (RSE) CONFIRMED THAT THE SYSTEM FAILED TO START. FURTHER, FIELD SERVICE ENGINEER (FSE) WENT ON-SITE, AND FOUND DEVICE CANNOT ENTER SYSTEM. FSE SWITCHED THE POWER MODULE OF IPPC AND HOST PC, BUT THE PROBLEM PERSISTED, FSE CONFIRMED THAT IT WAS HOST PC MAIN BOARD THAT WAS DEFECTIVE. FSE REPLACED HOST PC. AFTER REPLACEMENT, THE SYSTEM WAS RETURNED TO USE IN GOOD WORKING ORDER. THE CODES WERE UPDATED BASED ON THE INVESTIGATION OUTCOME.

Description of Event or Problem · 0

IT HAS BEEN REPORTED TO PHILIPS THAT THE ALLURA HOST PC WOULD NOT BOOT UP. THERE WAS NO REPORT OF HARM.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2328995 ALLURA XPER FD SYSTEM X-RAY ANGIOGRAPHIC IZI PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. ALLURA XPER FD10 00884838059030

Patients

Seq Age Sex Outcome Treatment
1 Unknown