FDA Adverse Event Malfunction Summary report: N

RESPIRATORY HUMIDIFIER

MDR report key: 15741380 · Received November 6, 2022

Report

Report Number
9611451-2022-01036
Event Type
Malfunction
Date Received
November 6, 2022
Report Date
October 17, 2022
Manufacturer
FISHER & PAYKEL HEALTHCARE LTD
Product Code
BTT
PMA / PMN Number
K110019
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

(B)(4). WE ARE CURRENTLY IN THE PROCESS OF FINALISING OUR INVESTIGATION. WE WILL PROVIDE A FOLLOW UP REPORT UPON COMPLETION OF INVESTIGATION.

Additional Manufacturer Narrative · 0

(B)(4). METHOD: THE COMPLAINT MR850 RESPIRATORY HUMIDIFIER WAS RETURNED TO OUR FISHER & PAYKEL HEALTHCARE (F&P) SERVICE CENTRE IN FRANCE WHERE IT WAS INSPECTED BY A TRAINED F&P SERVICE TECHNICIAN. THE DEVICE WAS THEN REPAIRED AND RETURNED TO THE CUSTOMER. RESULTS: PERFORMANCE TESTING OF THE RETURNED MR850 RESPIRATORY HUMIDIFIER CONFIRMED THAT THE AUDIBLE ALARM WAS NOT FUNCTIONING PROPERLY. CONCLUSION: WE ARE UNABLE TO DETERMINE WHAT MAY HAVE CAUSED THE MALFUNCTIONING AUDIBLE ALARM. OUR MR850 PRODUCT TECHNICAL MANUAL CONTAINS A MAINTENANCE SCHEDULE WHICH INSTRUCTS THE USER TO CONDUCT ANNUAL VISUAL CHECKING AND PERFORMANCE TESTING OF THE MR850 HEATER BASE. IN ADDITION, THE PRODUCT TECHNICAL MANUAL ALSO STATES THAT "ALL SERVICING PROCEDURES SHOULD BE FOLLOWED BY A HUMIDIFIER TEST, AND AN ELECTRICAL SAFETY TEST TO ENSURE PROPER OPERATION". THE MR850 IS EQUIPPED WITH VISUAL ALARM INDICATORS IN ADDITION TO THE AUDIBLE ALARM.

Description of Event or Problem · 0

A HEALTHCARE FACILITY IN FRANCE REPORTED AN ISSUE WITH A MR850 RESPIRATORY HUMIDIFIER. UPON DEVICE SERVICING AT THE REGIONAL OFFICE IN FRANCE, IT WAS DISCOVERED THAT THE AUDIBLE ALARM WAS NOT FUNCTIONING PROPERLY. THERE WAS NO PATIENT INVOLVEMENT.

Description of Event or Problem · 0

A HEALTHCARE FACILITY IN FRANCE REPORTED AN ISSUE WITH A MR850 RESPIRATORY HUMIDIFIER. UPON DEVICE SERVICING AT THE REGIONAL OFFICE IN FRANCE, IT WAS DISCOVERED THAT THE AUDIBLE ALARM WAS NOT FUNCTIONING PROPERLY. THERE WAS NO PATIENT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2251464 RESPIRATORY HUMIDIFIER BTT BTT FISHER & PAYKEL HEALTHCARE LTD MR850 2101362992

Patients

Seq Age Sex Outcome Treatment
1 Unknown