FDA Adverse Event Malfunction Summary report: N

BREEZE2

MDR report key: 1573663 · Received December 18, 2009

Report

Report Number
1826988-2009-01118
Event Type
Malfunction
Date Received
December 18, 2009
Date of Event
December 5, 2009
Report Date
December 5, 2009
Manufacturer
BAYER HEALTHCARE, LLC
Product Code
NBW
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

THE CUSTOMER ALLEGED THAT HE PERFORMED BLOOD GLUCOSE TESTS USING 2 BREEZE2 METERS AND RECEIVED READINGS OF 140, 350 AND 269 MG/DL. THE CUSTOMER DID NOT HAVE TIME TO CHECK THE METER MEMORIES DURING THE CALL, SO IT WAS NOT POSSIBLE TO DETERMINE WHICH READING CAME FROM WHICH METER. THE DIFFERENCE BETWEEN THE 140 AND 350 MG/DL READINGS FALLS IN THE "C" ZONE OF THE CONSENSUS ERROR GRID, MAKING THE DIFFERENCE CLINICALLY SIGNIFICANT. NO ADVERSE EVENTS WERE ALLEGED. CUSTOMER SERVICE ATTEMPTED TO CONTACT THE CUSTOMER TWICE AFTER THE INITIAL CALL, BUT THE INDIVIDUAL THAT ANSWERED DISCONNECTED THE CALL. NO PRODUCT WILL BE RETURNED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 BREEZE2 BLOOD GLUCOSE METER NBW BAYER HEALTHCARE, LLC 9570A NA

Patients

Seq Age Sex Outcome Treatment
1 UNK