FDA Adverse Event Malfunction Summary report: N

BX53 FRAME

MDR report key: 15664390 · Received October 24, 2022

Report

Report Number
3021720733-2022-00002
Event Type
Malfunction
Date Received
October 24, 2022
Date of Event
September 27, 2022
Report Date
February 16, 2023
Manufacturer
EVIDENT CORPORATION
Product Code
IBJ
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
JA
Reporter Occupation
PHYSICIAN
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

IMPACT OF THIS ISSUE: A SURGERY WAS POSTPONED BECAUSE IT WAS JUDGED THAT THE CLINICAL FOLLOW-UP IS AN ADEQUATE TREATMENT AT PRESENT BASED ON THE PATHOLOGICAL DIAGNOSIS FINDINGS REFERENCE TO SCALE NOT SET CORRECTLY. DOCTORS AT THE HOSPITAL RE-DIAGNOSED THE PATIENT AND SURGERY WAS PERFORMED USING AN ENDOSCOPE IN (B)(6) 2022. SINCE THEN, THE HOSPITAL HAS NOT CONTACTED EVIDENT REGARDING PATIENT'S PROGNOSIS. CORRECTIVE ACTION: EVIDENT OPENED TWO CORRECTIVE ACTION. CAPA NO. FY2023-CO0008 OPENED ON (B)(6) 2022. THIS IS CORRECTIVE ACTION ABOUT RISK ASSESSMENT PROCESS. FY2023-CO0009 OPENED ON 13 FEB, 2023. THIS CAPA WAS OPENED AS A RESULT OF INVESTIGATION IN FY2023-CO0008. THIS IS CORRECTIVE ACTION ABOUT THE PROCEDURE OF SOFTWARE SET UP.

Additional Manufacturer Narrative · 0

ISSUE: THE SCALE OF IMAGING SOFTWARE WAS NOT CORRECT. THEN THE SIZE OF SPECIMEN DISPLAYED AT HALF. SIMILAR COMPLAINT IN THE PAST: MEDWATCH#(B)(4). CAUSE: SALES REP RE-INSTALLED CELLSENS SOFTWARE TO PC AT THE HOSPITAL ON (B)(6) 2021. THE CAMERA ADAPTER ON THE MICROSCOPE WAS TV0.5X. SALES REP MISSED TO SET THE CAMERA ADAPTER SETTING (TV0.5X) ON CELLSENS. THEN THE CAMERA ADAPTOR SETTING ON CELLSENS SOFTWARE SET TX1.0X AS A DEFAULT SOFTWARE SETTING. IMPACT: IT IS POSSIBLE THAT THE SURGERY WAS POSTPONED BECAUSE IT WAS JUDGED THAT THE CLINICAL FOLLOW-UP IS AN ADEQUATE TREATMENT AT PRESENT BASED ON THE PATHOLOGICAL DIAGNOSIS FINDINGS. SAMPLING OF PATHOLOGICAL SPECIMENS BEFORE (B)(6) 2021 WAS CONFIRMED, BUT NO MEASUREMENT ABNORMALITIES WERE FOUND. THE RISK IS UNDER INVESTIGATION AT THE HOSPITAL. CORRECTION: SALES REP CHANGED THE SETTING FROM TV1.0X TO TV0.5X ON SEPTEMBER, 2022 AFTER THE COMPLAINT.

Description of Event or Problem · 0

PROBLEM: CUSTOMER POINTED OUT THAT THERE ARE A DIFFERENCE BETWEEN THE ACTUAL LENGTH OF THE SPECIMEN AND THE VALUE DISPLAYED BY THE SOFTWARE. DESPITE CUSTOMER USED A COMBINATION OF DP27 AND 0.5XC MOUNT ADAPTER, THE CAMERA ADAPTER MAGNIFICATION WAS REGISTERED AS 1X ON CELLSENS SOFTWARE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
361208 BX53 FRAME OPTICAL MICROSCOPE IBJ EVIDENT CORPORATION BX53F

Patients

Seq Age Sex Outcome Treatment
1 Unknown Required Intervention