FDA Adverse Event Malfunction Summary report: N

AZURION

MDR report key: 15614353 · Received October 17, 2022

Report

Report Number
3003768277-2022-00539
Event Type
Malfunction
Date Received
October 17, 2022
Date of Event
September 17, 2022
Manufacturer
PHILIPS MEDICAL SYSTEMS NEDERLAND B.V.
Product Code
OWB
UDI-DI
00884838085350
PMA / PMN Number
K172822
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
JA
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

PHILIPS HAS INVESTIGATED THIS COMPLAINT. ACCORDING TO THE INFORMATION PROVIDED, THE SYSTEM WAS IN CLINICAL USE WHEN THE EVENT OCCURRED AND RESULTED IN A DELAY IN EXAMINATIONS. NO PATIENT HARM WAS REPORTED. A PHILIPS REMOTE SERVICE ENGINEER (RSE) SPOKE WITH THE CUSTOMER WHO REPORTED THAT MWM ACQUISITION COULDN'T BE DONE AFTER THE SYSTEM WAS STARTED UP AND, IN SUBSEQUENT EXAMINATIONS, THE APC COULDN'T BE USED. THE CUSTOMER RESTARTED THE SYSTEM AND ALL OPERATIONS IMPROVED WITH NO FURTHER ABNORMALITIES IN THE MWM ACQUISITION. THE CUSTOMER ALSO CHECKED THE SYSTEM LOG BUT FOUND NO ERRORS. THE CAUSE OF THE ISSUE COULD NOT BE DETERMINED. AFTER RESTARTING, THE SYSTEM WAS RETURNED TO USE IN GOOD WORKING ORDER. THE CODES WERE UPDATED BASED ON THE INVESTIGATION OUTCOME. EVALUATION METHOD CODE WAS CORRECTED.

Description of Event or Problem · 0

IT HAS BEEN REPORTED TO PHILIPS THAT, DURING A PROCEDURE, ACQUISITION COULDN'T BE DONE AND IN SUBSEQUENT EXAMINATIONS THE APC COULDN'T BE USED. THE PROCEDURE WAS DELAY. NO HARM HAS BEEN REPORTED TO PHILIPS. PHILIPS HAS STARTED AN INVESTIGATION OF THIS COMPLAINT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2933853 AZURION INTERVENTIONAL FLUOROSCOPIC X-RAY SYSTEM OWB PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. AZURION 7 B12 00884838085350

Patients

Seq Age Sex Outcome Treatment
1 Unknown