FDA Adverse Event Malfunction Summary report: N

BRAUN

MDR report key: 15589543 · Received October 12, 2022

Report

Report Number
1314800-2022-00016
Event Type
Malfunction
Date Received
October 12, 2022
Date of Event
September 9, 2022
Report Date
October 10, 2022
Manufacturer
KAZ USA, INC., A HELEN OF TROY COMPANY
Product Code
FLL
UDI-DI
00328785000146
PMA / PMN Number
K161933
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

KAZ USA, INC. HAD REQUESTED THAT THE PRODUCT BE RETURNED TO OUR COMPANY FOR TESTING, BUT THE DEVICE HAS NOT YET BEEN RECEIVED.

Description of Event or Problem · 0

A CONSUMER REPORTED THAT HER THERMOMETER HAD ALLEGEDLY GIVEN FALSE NEGATIVE READINGS ON HER BABY. IT WAS STATED THAT OUR DEVICE GAVE A READING OF 98.2°F, BUT THREE HOURS LATER A DIFFERENT HOUSEHOLD THERMOMETER READ 103.0°F. THE CHILD WAS LATER TAKEN TO THE DOCTOR WHERE A FEVER AND KIDNEY INFECTION WERE CONFIRMED. IT WAS STATED THAT THE LOW READINGS GIVEN BY OUR DEVICE ALLEGEDLY MAY HAVE CAUSED A DELAY IN MEDICAL ATTENTION. THERE WERE NO COMPLICATIONS FROM THIS INCIDENT, AND THE PATIENT IS DOING WELL NOW. KAZ USA, INC. HAD REQUESTED THAT THE PRODUCT BE RETURNED TO OUR COMPANY FOR TESTING, BUT THE DEVICE HAS NOT YET BEEN RECEIVED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2744872 BRAUN EAR THERMOMETER FLL KAZ USA, INC., A HELEN OF TROY COMPANY IRT3030US UNKNOWN 00328785000146

Patients

Seq Age Sex Outcome Treatment
1 12 MO Prefer Not To Disclose Required Intervention| O