FDA Adverse Event
Other
Summary report: N
ISITE PACS
MDR report key: 1558266
·
Received December 2, 2009
Report
- Report Number
- 2954704-2009-00018
- Event Type
- Other
- Date Received
- December 2, 2009
- Date of Event
- November 5, 2009
- Report Date
- November 5, 2009
- Manufacturer
- PHILIPS HEALTHCARE INFORMATICS, INC.
- Product Code
- LLZ
- PMA / PMN Number
- K042292
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NC, US
- Reporter Occupation
- NOT APPLICABLE
Narratives
Additional Manufacturer Narrative · 1
ISITE PACS IS A SOFTWARE PRODUCT. PHILIPS IS ABLE TO EVALUATE THE PRODUCT AT THE CUSTOMER SITE BY REMOTE ACCESS, AS WELL AS EVALUATE THE SAME PRODUCT VERSION IN-HOUSE. BASED ON THE AVAILABLE ON THE AVAILABLE INFORMATION AT THE TIME OF THIS REPORT, WE CANNOT CONFIRM THAT THE DEVICE WAS A FACTOR IN THE INCIDENT. PHILIPS IS IN THE PROCESS OF OBTAINING ADDITIONAL INFORMATION REGARDING THIS ISSUE AND THE COMPLAINT IS STILL UNDER INVESTIGATION.
Description of Event or Problem · 1
CUSTOMER REPORTED IMPLEMENTING A NEW RIS AND NOTICED AT LEAST 3 INSTANCES OF PATIENT IMAGES WITH INCORRECT DEMOGRAPHICS.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | ISITE PACS | ISITE PACS | LLZ | PHILIPS HEALTHCARE INFORMATICS, INC. |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |