FDA Adverse Event Other Summary report: N

ISITE PACS

MDR report key: 1558266 · Received December 2, 2009

Report

Report Number
2954704-2009-00018
Event Type
Other
Date Received
December 2, 2009
Date of Event
November 5, 2009
Report Date
November 5, 2009
Manufacturer
PHILIPS HEALTHCARE INFORMATICS, INC.
Product Code
LLZ
PMA / PMN Number
K042292
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

ISITE PACS IS A SOFTWARE PRODUCT. PHILIPS IS ABLE TO EVALUATE THE PRODUCT AT THE CUSTOMER SITE BY REMOTE ACCESS, AS WELL AS EVALUATE THE SAME PRODUCT VERSION IN-HOUSE. BASED ON THE AVAILABLE ON THE AVAILABLE INFORMATION AT THE TIME OF THIS REPORT, WE CANNOT CONFIRM THAT THE DEVICE WAS A FACTOR IN THE INCIDENT. PHILIPS IS IN THE PROCESS OF OBTAINING ADDITIONAL INFORMATION REGARDING THIS ISSUE AND THE COMPLAINT IS STILL UNDER INVESTIGATION.

Description of Event or Problem · 1

CUSTOMER REPORTED IMPLEMENTING A NEW RIS AND NOTICED AT LEAST 3 INSTANCES OF PATIENT IMAGES WITH INCORRECT DEMOGRAPHICS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ISITE PACS ISITE PACS LLZ PHILIPS HEALTHCARE INFORMATICS, INC.

Patients

Seq Age Sex Outcome Treatment
1