UNICEL® DXI 800 ACCESS® IMMUNOASSAY SYSTEM
Report
- Report Number
- 2122870-2009-00378
- Event Type
- Malfunction
- Date Received
- December 10, 2009
- Date of Event
- November 25, 2009
- Report Date
- December 10, 2009
- Manufacturer
- BECKMAN COULTER INC.
- Product Code
- MXZ
- PMA / PMN Number
- K023764
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- TN, US
- Reporter Occupation
- OTHER
Narratives
THE SPECIMEN WAS COLLECTED AT A (B)(4) CLINIC IN A SST TUBE AND CENTRIFUGED AT 3,000 RPM FOR 5 MINUTES. THE SAMPLE WAS THEN TRANSPORTED TO (B)(4) LABS AND TESTED ON THE DXI 800 ANALYZER. THE SPECIMEN WAS NOT ALIQUOTED OR RE-CENTRIFUGED PRIOR TO ANALYSIS. QC WAS WITHIN THE CUSTOMER'S ESTABLISHED RANGES PRIOR TO THE EVENT. CUSTOMER DID NOT QUESTION ANY OTHER RESULTS OR ASSAYS. A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED: THE FSE PERFORMED HARDWARE VERIFICATION. ALL VERIFICATION TESTING MET SPECIFICATIONS. NO HARDWARE ISSUES WERE NOTED. PER FSE, THE SAMPLE IN QUESTION HAD A NORMAL APPEARANCE; NO VISIBLE FIBRIN, HEMOLYSIS OR LIPEMIA WERE NOTED. A DEFINITIVE ROOT CAUSE FOR THIS EVENT HAS NOT BEEN DETERMINED TO DATE. A MALFUNCTION WILL BE ASSUMED FOR THE PURPOSE OF THIS REPORT.
A CUSTOMER OBTAINED LOWER THAN EXPECTED RESULTS FOR PROGESTERONE ON ONE PATIENT'S SAMPLE. THE RESULT WAS REPORTED OUT OF THE LAB AND QUESTIONED BY THE PHYSICIAN. UPON REPEAT HIGHER RESULTS WERE OBTAINED WITHIN A DIFFERENT CLINICAL RANGE. THE CUSTOMER STATED IT WAS POSSIBLE THAT THE PATIENT RECEIVED PROGESTERONE THERAPY AS A RESULT OF THIS ERRONEOUS RESULT. THE CUSTOMER DID NOT HAVE ADDITIONAL INFORMATION.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | UNICEL® DXI 800 ACCESS® IMMUNOASSAY SYSTEM | DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER | MXZ | BECKMAN COULTER INC. | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |