ONE TOUCH ULTRA2 METER
Report
- Report Number
- 2939301-2009-07486
- Event Type
- Injury
- Date Received
- December 8, 2009
- Date of Event
- November 24, 2009
- Report Date
- November 24, 2009
- Manufacturer
- LIFESCAN, INC.
- Product Code
- NBW
- Removal / Correction Number
- NA
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- FR
- Reporter Occupation
- OTHER
- Health Professional
- N
Narratives
LIFESCAN (LFS) HAS REQUESTED RETURN OF THE SUBJECT PRODUCT(S) FOR EVALUATION. IF THE PRODUCT(S) ARE RETURNED, LFS WILL EVALUATE IT/THEM AND INFORM FDA OF PRODUCT(S) THAT DO NOT PASS INSPECTION IN A SUPPLEMENTAL REPORT.
IN 2009, THE LAY USER/REPORTER CONTACTED LIFESCAN ON BEHALF OF THE LAY USER/PATIENT ALLEGING THE ONE TOUCH ULTRA 2 METER READ INACCURATELY HIGH. THE MEDICAL SURVEILLANCE SPECIALIST REVIEWED THE TECHNICAL SERVICE REPRESENTATIVE (TSR) DOCUMENTATION. THE REPORTER SAID THAT ABOUT 10 DAYS BEFORE CALLING LIFESCAN, THE PT STARTED TO HAVE HIGHER THAN NORMAL BLOOD SUGAR VALUES. THE PT THEN MADE AN APPOINTMENT WITH A GENERAL PRACTITIONER TO GET A CHECK UP TO SIX DAYS LATER, IN THE MORNING. THE REPORTER SAID THAT THE PHYSICIAN ADJUSTED THE PT'S MEDICATION REGIME BASED ON THE HIGH METER READINGS AND PRESCRIBED AN EXTRA 2 TABLETS OF AMARYL IN A DAY. HE KEPT HIS INSULIN DOSE THE SAME. THE PT TAKES 12 UNITS OF AN UNK TYPE OF INSULIN IN THE MORNING AND AT LUNCH AND TAKES 8 UNITS IN THE EVENING. THE REPORTER ALLEGED THE PT WOKE UP JUST BEFORE 6:18 AM ON EVENT DATE, BEING PALE AND HAVING SHAKING LEGS. THE REPORTER ALLEGES THESE SYMPTOMS ARE INDICATIVE OF HYPOGLYCEMIA FOR THE PT. THREE READINGS WERE TAKEN AT THAT TIME ON THE PT'S METER AND THE REPORTED RESULTS WERE 173, 271, AND 278 MG/DL. THE REPORTER SAID, SHE KNOCKED ON THE NEIGHBOR'S DOOR TO OBTAIN ANOTHER METER. WHEN TESTING THE PT'S BLOOD SUGAR ON THE OTHER METER THE RESULT WAS ALLEGEDLY 57 MG/DL AT THE SAME TIME THE PT FELT SYMPTOMS. THE REPORTER GAVE THE PT SOME JAM AND A PIECE OF CAKE AND SAID, IT TOOK THE PT 8 MINUTES TO RECOVER AFTER INGESTING THE FOOD. THE PT TESTS HIS BLOOD SUGAR THREE TIMES PER DAY. THE REPORTER GAVE VARIOUS RESULTS SUCH AS "115, 110, 168, 143, 111, 106, 207, AND 155 MG/DL" IN THREE DAYS, "88, 91, AND 169 MG/DL" AND "173, 271, 278, 175, AND 158 MG/DL". IT WAS DETERMINED THAT THE PT'S TESTING STEPS WERE CORRECT. THE UNIT OF MEASUREMENT WAS SET CORRECTLY AT THE TIME OF TESTING. THIS COMPLAINT IS BEING REPORTED BECAUSE THE USER ALLEGED THAT THE METER READ INACCURATELY HIGH, THAT THE PT'S DOCTOR INCREASED THE PT'S MEDICATION REGIME BASED ON THE RESULTS AND THAT THE PT SUFFERED SYMPTOMS INDICATIVE OF HYPOGLYCEMIA.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | ONE TOUCH ULTRA2 METER | GLUCOSE MONITORING SYS/KIT | NBW | LIFESCAN, INC. | NA | 2958526 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 57 YR | Male | Life Threatening| R |