FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY

MDR report key: 15563050 · Received October 7, 2022

Report

Report Number
3013756811-2022-112599
Event Type
Malfunction
Date Received
October 7, 2022
Date of Event
September 15, 2022
Report Date
November 18, 2022
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00850006613779
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

THE DEVICE HAS BEEN RECEIVED FOR EVALUATION; HOWEVER, DEVICE EVALUATION IS NOT YET COMPLETE. A SUPPLEMENTAL REPORT WILL BE FILED UPON COMPLETION OF THE EVALUATION.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE PUMP BATTERY COULD NOT BE CHARGED, AND SUBSEQUENTLY THE PUMP SHUTDOWN. CUSTOMER¿S BLOOD GLUCOSE LEVEL WAS 200-245 MG/DL. AT THE TIME OF THE CALL WITH TANDEM TECHNICAL SUPPORT THE CUSTOMER DID NOT HAVE AN ALTERNATE METHOD FOR INSULIN THERAPY. THE CUSTOMER DECLINED FURTHER FOLLOW UP FROM TANDEM TECHNICAL SUPPORT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2554771 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1002717 00850006613779

Patients

Seq Age Sex Outcome Treatment
1 52 YR Female