FDA Adverse Event Malfunction Summary report: N

ELECSYS 2010 RACK

MDR report key: 1553321 · Received November 16, 2009

Report

Report Number
1823260-2009-07849
Event Type
Malfunction
Date Received
November 16, 2009
Date of Event
October 19, 2009
Report Date
November 16, 2009
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K961481
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
LA, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Description of Event or Problem · 1

CUSTOMER HAD LEAKING VALVE BODY ON THE DI WATER RESERVOIR. THE LEAK WAS CONTAINED IN THE ANALYZER, THERE WAS NO LEAKING ONTO THE FLOOR. NO ONE WAS INJURED AND NO ERRONEOUS RESULTS WERE GENERATED. THE FIELD SERVICE REPRESENTATIVE DETERMINED THE VALVE BODY CAP CRACKED CAUSING THE LEAK AND HE REPLACED THE CAP. CUSTOMER CALIBRATED AND RAN CONTROLS WHICH WERE ALL IN RANGE, THE PROBLEM WAS RESOLVED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ELECSYS 2010 RACK IMMUNOCHEMISTRY ANALYZER - JJE JJE ROCHE DIAGNOSTICS 2010 RACK

Patients

Seq Age Sex Outcome Treatment
1 UNK