FDA Adverse Event Malfunction Summary report: N

DAVINCI XI

MDR report key: 15520255 · Received September 30, 2022

Report

Report Number
2955842-2022-14295
Event Type
Malfunction
Date Received
September 30, 2022
Date of Event
August 31, 2022
Report Date
August 31, 2022
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874110744
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MA, US
Reporter Occupation
NURSE
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

AN ISI FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED COMPLAINT. THE FSE REPLACED THE MTM TO ADDRESS THE REPEATED FAULTS. THE SYSTEM WAS TESTED AND VERIFIED AS READY FOR USE. ISI RECEIVED THE UNIT INVOLVED WITH THIS COMPLAINT AND COMPLETED THE DEVICE EVALUATION. FAILURE ANALYSIS (FA) INVESTIGATION WAS UNABLE TO REPLICATE THE ERROR 25510, BUT COULD CONFIRM IT VIA SYSTEM LOGS. VISUAL INSPECTION WAS PERFORMED. THE MTM WAS INSTALLED ONTO THE SYSTEM AND POWERED UP. SINE CYCLE AND A TEST DRIVE WERE PERFORMED WITHOUT ANY ISSUES. TESTS PERFORMED VIA MATLAB PASSED. THE FOLLOWING PARTS WILL BE REPLACED AS A PRECAUTION: RJP PCA RJP MOUNT, RJS PCA AND RJS MOUNT, ESMY PCA, MJB PCA, GIMBAL WHITE FFC, GIMBAL BLACK FFC, ESMB PCA, ESMP PCA, BLACK AND WHITE FFC'S, SLIP RING ASSY, SLIP RING BOARD, MAIN WIRE HARNESS. THE MTM2 IS NTF. NO IMAGE OR VIDEO CLIP FOR THE REPORTED EVENT WAS SUBMITTED TO ISI FOR REVIEW. A REVIEW OF PROCEDURE LOG WAS PERFORMED. PER THE REVIEW, THE FOLLOWING WAS CONFIRMED: SYSTEM SERIAL # ((B)(4)), EVENT DATE ((B)(6) 2022),AND PROCEDURE (PROSTATECTOMY - SIMPLE). A REVIEW OF THE SITE'S SYSTEM LOGS FOR THE REPORTED PROCEDURE DATE WAS CONDUCTED BY TSE. INVESTIGATION REVEALED THE FOLLOWING POSSIBLE RELATED SYSTEM ERRORS: ERROR 25521- LINK TO ESMH IS DOWN. ERROR 26005 - THE USER DISABLED MTMR. THIS COMPLAINT IS REPORTABLE DUE TO THE FOLLOWING: DURING A DUAL CONSOLE PROCEDURE, ONE SURGEON SIDE CONSOLE (SSC) BECAME UNAVAILABLE AFTER THE START OF A SURGICAL PROCEDURE (POST FIRST PORT INCISION) AND THE ISSUE COULD NOT BE RESOLVED. WHILE THERE WAS NO HARM OR INJURY TO THE PATIENT, SYSTEM UNAVAILABILITY AFTER THE START OF A SURGICAL PROCEDURE COULD LIKELY CAUSE OR CONTRIBUTE TO AN ADVERSE EVENT IF IT WERE TO RECUR AS IT MAY LEAD TO AN INJURY DUE TO THE PATIENT¿S INABILITY TO TOLERATE A CONVERSION/ABORTION.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED PROSTATECTOMY - SIMPLE SURGICAL PROCEDURE, A RECOVERABLE FAULT WITH THE RIGHT MASTER TOOL MANIPULATOR (MTMR) WAS OBSERVED. AFTER RECOVERING FROM THE FAULT, THE SURGEON COULD NOT CONTROL CAMERA ON UNIVERSAL SURGICAL MANIPULATOR (USM) 2 AND 3; ONLY USM1 COULD BE CONTROLLED WITH THE MTML. THE TECHNICAL SUPPORT ENGINEER (TSE) REVIEWED THE SYSTEM LOGS AND OBSERVED ERROR 25521, FOLLOWED BY A ERROR 26005 SHOWING THE MTMR WAS DISABLED PRIOR TO RECOVERING FROM FAULT. TSE RECOMMENDED THE SURGEON MOVE TO CONSOLE 2 AND ATTEMPT CONTROLLING ALL THE USMS WITH BOTH MASTERS. SURGEON WAS ABLE TO CONTROL ALL ARMS WITH BOTH MASTERS. A FOLLOW-UP WITH A FIELD SERVICE ENGINEER (FSE) WAS REQUESTED. THE PROCEDURE COMPLETED AS PLANNED WITH NO REPORTED INJURY. INTUITIVE SURGICAL, INC. (ISI) FOLLOWED UP WITH THE INITIAL REPORTER AND THE REPORTER WAS UNABLE TO PROVIDE ADDITIONAL INFORMATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2384636 DAVINCI XI SURGEON SIDE CONSOLE, SMART PEDALS NAY INTUITIVE SURGICAL, INC 380677-04 N/A 00886874110744

Patients

Seq Age Sex Outcome Treatment
1 Unknown DA VINCI INSTRUMENTS AND ACCESSORIES