FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY

MDR report key: 15510379 · Received September 30, 2022

Report

Report Number
3013756811-2022-108773
Event Type
Malfunction
Date Received
September 30, 2022
Date of Event
September 1, 2022
Report Date
March 3, 2023
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00850006613762
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

THE DEVICE IS EXPECTED TO BE RETURNED; HOWEVER, THE DEVICE HAS NOT YET BEEN RECEIVED. A SUPPLEMENTAL REPORT WILL BE SUBMITTED IF THE DEVICE IS RECEIVED, AND EVALUATION IS PERFORMED.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE PUMP SOFTWARE DID NOT ACCURATELY ADJUST THE AMOUNT OF INSULIN DELIVERED. CUSTOMER'S BLOOD GLUCOSE RANGED FROM 200-274 MG/DL. REPORTEDLY, A PUMP RESET WAS PERFORMED TO ADDRESS; HOWEVER, THE ISSUE PERSISTED. A REPLACEMENT PUMP WAS SENT TO THE CUSTOMER FOR CUSTOMER SATISFACTION AND CUSTOMER CONTINUED TO USE PUMP FOR INSULIN THERAPY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1826537 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1002717 00850006613762

Patients

Seq Age Sex Outcome Treatment
1 34 YR Female