ENDOCAM
Report
- Report Number
- 1418479-2022-00027
- Event Type
- Malfunction
- Date Received
- September 29, 2022
- Date of Event
- September 13, 2022
- Report Date
- September 28, 2022
- Manufacturer
- RICHARD WOLF GMBH
- Product Code
- FET
- UDI-DI
- 04055207013199
- Product Problem
- Yes
- Report Source
- Distributor report
- Reporter Location
- SC, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
(B)(4) IS THE IMPORTER OF THIS DEVICE. DEVICE INVESTIGATION RESULTS: (B)(4) INVESTIGATION REPORT DEVICE EVALUATION, FORM 5020 (12), (DATE: 9/23/2022). THE DEVICE WAS INSPECTED VISUALLY. THE REPORTED CONDITION WAS CONFIRMED AND THE DEVICE DID NOT MEET SPECIFICATIONS. THE PRODUCTION DEPARTMENT VERIFIED CUSTOMER COMPLAINT AS DESCRIBED. PAINT ON THE TOP COVER OF DEVICE IS FLAKING AWAY AND HAS CORROSION BUILD UP. AFTER REMOVING THE TOP COVER IT WAS FOUND THAT THE DEVICE APPEARS TO HAVE BEEN IMMERSED IN LIQUID. ANY LIQUIDS CONTACTING INTERNAL ELECTRONIC CIRCUITS WILL CAUSE A MALFUNCTION AND POSSIBLE SHORT. THIS DEVICE CANNOT BE REPAIRED DUE TO EXTENT OF CORROSION AND DAMAGE BY FOREIGN CONTAMINANTS. PRODUCT DISPOSITION RECOMMENDS SCRAP OF DEVICE. PROBABLE ROOT CAUSE: DUE TO USER ERROR. THE INSTRUCTION MANUAL (GA-A282 / EN / US / V8.0 / 2022-06 / PK22-0454) CONTAINS THE FOLLOWING APPLICABLE WARNINGS FOR THESE FAULTS: CHECKS: ATTENTION: RUN THROUGH THE CHECKS BEFORE AND AFTER EACH USE. DO NOT USE THE PRODUCTS IF THEY ARE DAMAGED OR INCOMPLETE OR HAVE LOOSE PARTS. RETURN DAMAGED PRODUCTS TOGETHER WITH ANY LOOSE PARTS FOR REPAIR. DO NOT ATTEMPT TO DO ANY REPAIRS YOURSELF. VISUAL CHECKS: CHECK THE DEVICE, THE INSTRUMENTS, AND THE ACCESSORIES FOR DAMAGE, LOOSE OR MISSING PARTS, HYGIENE, AND COMPLETENESS. CHECK ALL CONNECTION CABLES FOR DAMAGE. ANY INSCRIPTION, LETTERING, OR LABELING NECESSARY FOR THE SAFE INTENDED USE MUST BE LEGIBLE. MISSING OR ILLEGIBLE INSCRIPTIONS, LETTERING, OR LABELING LEADING TO INCORRECT HANDLING OR REPROCESSING MUST BE REINSTATED. FUNCTION CHECK: ATTENTION: BEFORE YOU PERFORM THE FUNCTION CHECKS, MAKE SURE THAT THE DEVICES ARE IN PERFECT WORKING ORDER AND ARE SET UP CORRECTLY. TO ENSURE THIS, CARRY OUT A VISUAL CHECK. CONNECT THE CAMERA HEAD TO CAMERA CONTROL UNIT AND ADAPT THE ENDOSCOPE TO THE LENS. AS AN OPTION, CONNECT THE SENSOR ENDOSCOPE OR ADAPTER. CHECK CONNECTIONS ARE FITTED SECURELY. SWITCH ON THE CAMERA CONTROL UNIT. THE LED ON THE POWER SWITCH LIGHTS UP. FOLLOWING A SUCCESSFUL SELF-TEST, THE DEVICE IS READY FOR OPERATION. SWITCH ON ALL OTHER DEVICES. SWITCH ON THE LIGHT SOURCE AND CONNECT THE LIGHT CABLE TO THE ENDOSCOPE. POINT THE ENDOSCOPE AT THE OBJECT AND CHECK THE IMAGE ON THE MONITOR. MAKE SURE THE IMAGE IS BRIGHT ENOUGH. VARY THE DISTANCE BETWEEN THE ENDOSCOPE AND THE OBJECT. TAKE INTO ACCOUNT THE TYPICAL WORKING DISTANCES OF THE ENDOSCOPE IN QUESTION. AUTOMATIC BRIGHTNESS CONTROL KEEPS THE BRIGHTNESS OF THE MONITOR IMAGE CONSTANT OVER A WIDE RANGE. CAUTION: DO NOT PLACE ANY PRODUCTS OR ITEMS FROM WHICH LIQUIDS MAY LEAK ON THE CAMERA CONTROL UNIT. DO NOT PLACE ANY PRODUCTS OR OBJECTS FROM WHICH LIQUIDS MAY BE SPILLED ABOVE THE CAMERA CONTROL UNIT TO PREVENT THE VENTILATION SYSTEM FROM ASPIRATING ANY LIQUID. OPERATING PRINCIPLE: TO RENDER AN IMAGE IN ITS NATURAL COLORS, SETTING THE WHITE BALANCE IS REQUIRED PRIOR TO THE FIRST USE AND ALSO AFTER EACH CHANGE OF THE LIGHT SOURCE OR THE ENDOSCOPIC INSTRUMENTS. (B)(4) CONSIDERS THIS MATTER CLOSED. HOWEVER, IF A NEW INFORMATION BECOMES AVAILABLE, RW WILL SUBMIT A FOLLOW-UP REPORT.
(B)(4) REFERENCE COMPLAINT NO. (B)(4). ON (B)(6) 2022, IT WAS REPORTED TO (B)(4) BY A USER FACILITY REPRESENTATIVE REGARDING PRODUCT ID# 5525106, SN (B)(4). "THIS ITEM IS MALFUNCTIONING AND NEEDS TO BE CHECKED. IT OFTEN FAILS TO WHITE BALANCE WITH A PERFECTLY CLEAR SCOPE. THE CUSTOMER HAD TO CANCEL A CASE ON (B)(6) 2022 WITH THE PATIENT UNDER ANESTHESIA. THE PATIENT WAS NOT INJURED." ADDITIONAL INFORMATION REPORTED BY THE USER FACILITY REPRESENTATIVE: (EMAIL, DATED SEPTEMBER 14, 2022) WILL THE DEVICE BE RETURNED? YES. WAS THE DEVICE BEING USED ON A PATIENT WHEN THE REPORTING ISSUE OCCURRED? YES. WAS THERE ANY INJURY OR ILLNESS TO THE PATIENT DUE TO THE REPORTED ISSUE? NO. WAS THERE ANY INJURY OR ILLNESS TO ANY OTHER PERSONNEL DUE TO THE REPORTED ISSUE? NO. DID THE ISSUE CAUSE A DELAY IN THE PROCEDURE BEING PERFORMED? YES. DID THE DELAY PUT THE PATIENT AT RISK? NO. WAS THERE A SIMILAR BACK-UP DEVICE AVAILABLE FOR USE? NO. WAS THE SCHEDULED PROCEDURE COMPLETED? NO. ADDITIONAL INFORMATIONS PROVIDED BY USER FACILITY REPRESENTATIVE: (EMAIL DATED, SEPTEMBER 27, 2022): PURPOSE OF PROCEDURE: TREATMENT. WHAT WAS THE PROCEDURE: LAMINOTOMY. DECISION TO REPORT FROM RWGMBH: DUE TO THE FACT, THAT THE PROCEDURE WAS CANCELLED AND THE PATIENT WAS UNDER ANESTHESIA, BUT THE USER FACILITY DID NOT REPORT ANY INJURY OF THE PATIENT. (B)(4) MDR AWARENESS DATE: 14-SEPT-2022. ALSO, THE PURPOSE OF THIS SUBMISSION IS TO PROVIDE THE RESULTS OF THE DEVICE INVESTIGATION.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 2925975 | ENDOCAM | LOGIC HD CAMERA CONTROLLER | FET | RICHARD WOLF GMBH | 5525106 | 04055207013199 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 76 YR | Male |