FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY

MDR report key: 15501579 · Received September 29, 2022

Report

Report Number
3013756811-2022-104030
Event Type
Malfunction
Date Received
September 29, 2022
Date of Event
September 6, 2022
Report Date
October 25, 2022
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00850006613786
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CO, US
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

THE DEVICE IS EXPECTED TO BE RETURNED; HOWEVER, THE DEVICE HAS NOT YET BEEN RECEIVED. A SUPPLEMENTAL REPORT WILL BE SUBMITTED IF THE DEVICE IS RECEIVED AND EVALUATION IS PERFORMED. DEVICE NOT RETURNED.

Description of Event or Problem · 0

IT WAS REPORTED THAT MULTIPLE MALFUNCTION ALARMS OCCURRED. DURING TROUBLESHOOTING WITH TANDEM TECHNICAL SUPPORT, THE MALFUNCTION ALARM WAS CLEARED, BUT THEN REOCCURRED. THE CUSTOMER REVERTED TO AN ALTERNATE METHOD OF INSULIN THERAPY. ADDITIONALLY, IT WAS REPORTED THAT THE PUMP DATE WAS INCORRECT. CUSTOMER CORRECTED THE DATE TO RESOLVE THE ISSUE. CUSTOMER¿S BLOOD GLUCOSE LEVEL WAS 140-350 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2304983 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1002717 00850006613786

Patients

Seq Age Sex Outcome Treatment
1 15 YR Male