FDA Adverse Event Malfunction Summary report: N

INTELISWAB COVID-19 RAPID TEST

MDR report key: 15500925 · Received September 28, 2022

Report

Report Number
3004142665-2022-00032
Event Type
Malfunction
Date Received
September 28, 2022
Date of Event
September 19, 2022
Report Date
October 13, 2022
Manufacturer
ORASURE TECHNOLOGIES, INC.
Product Code
QKP
PMA / PMN Number
EUA210378
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

9/29/2022- THE CONSUMER LEFT A COMMENT ON AN INTELISWAB FACEBOOK POST, STATING THAT THE TEST RESULTS THEY RECEIVED WERE WRONG. DUE TO THE LACK OF INFORMATION PROVIDED BY THE CONSUMER, IT IS UNCLEAR WHETHER THE CONSUMER RECEIVED A FALSE NEGATIVE OR FALSE POSITIVE RESULT. THEREFORE, ORASURE TECHNOLOGIES, INC. HAS CHOSEN TO REPORT THE CONSUMERS COMPLAINT, AS BOTH A FALSE NEGATIVE AND FALSE POSITIVE RESULT. REFER TO MDR 3004142665-2022-00033 FOR THE FALSE POSITIVE SUBMISSION. 9/30/2022- REVISED SECTION G6 TO REFLECT FOLLOWUP. 10/13/2022- THE CONSUMER LEFT A COMMENT ON AN INTELISWAB FACEBOOK POST STATING THEY RECEIVED FALSE RESULTS. MDR 3004142665-2022-00033 WAS SUBMITTED IN ERROR, AND IS A DUPLICATE SUBMISSION. THE FALSE RESULT REPORTED BY THE CONSUMER IS ONLY CAPTURED IN THIS MDR.

Additional Manufacturer Narrative · 0

(B)(6)2022- THE CONSUMER LEFT A COMMENT ON AN INTELISWAB FACEBOOK POST, STATING THAT THE TEST RESULTS THEY RECEIVED WERE WRONG. DUE TO THE LACK OF INFORMATION PROVIDED BY THE CONSUMER, IT IS UNCLEAR WHETHER THE CONSUMER RECEIVED A FALSE NEGATIVE OR FALSE POSITIVE RESULT. THEREFORE, ORASURE TECHNOLOGIES, INC. HAS CHOSEN TO REPORT THE CONSUMERS COMPLAINT, AS BOTH A FALSE NEGATIVE AND FALSE POSITIVE RESULT. REFER TO MDR 3004142665-2022-00033 FOR THE FALSE POSITIVE SUBMISSION. (B)(6)2022- CONSUMER POSTED A REVIEW ON FACEBOOK.COM. NO ADDITIONAL FOLLOW UP IS TO BE EXPECTED WITH THE COMPLAINT FILE, AND THE INCIDENT WILL BE CLOSED INTERNALLY.

Additional Manufacturer Narrative · 0

CONSUMER LEFT A COMMENT ON AN INTELISWAB FACEBOOK POST. NO ADDITIONAL FOLLOW UP IS TO BE EXPECTED WITH THE COMPLAINT FILE, AND THE INCIDENT WILL BE CLOSED INTERNALLY.

Description of Event or Problem · 0

CONSUMER LEFT A COMMENT ON AN INTELISWAB FACEBOOK POST STATING THEIR HOME TESTS WERE WRONG AND A WASTE OF TIME. FACEBOOK COMMENT HUDSON REGINA. 'MY HOME TEST WERE WRONG. WASTE OF TIME.'

Description of Event or Problem · 0

CONSUMER LEFT A COMMENT ON AN INTELISWAB FACEBOOK POST STATING THEIR HOME TESTS WERE WRONG AND A WASTE OF TIME. FACEBOOK COMMENT: (B)(6). 'MY HOME TEST WERE WRONG. WASTE OF TIME.'

Description of Event or Problem · 0

CONSUMER LEFT A COMMENT ON AN INTELISWAB FACEBOOK POST STATING THEIR HOME TESTS WERE WRONG AND A WASTE OF TIME. FACEBOOK COMMENT: (B)(6) 'MY HOME TEST WERE WRONG. WASTE OF TIME.'.

Description of Event or Problem · 0

CONSUMER LEFT A COMMENT ON AN INTELISWAB FACEBOOK POST STATING THEIR HOME TESTS WERE WRONG AND A WASTE OF TIME. FACEBOOK COMMENT: (B)(6). 'MY HOME TEST WERE WRONG. WASTE OF TIME.'

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2257533 INTELISWAB COVID-19 RAPID TEST INTELISWAB QKP ORASURE TECHNOLOGIES, INC.

Patients

Seq Age Sex Outcome Treatment
1 Unknown