FDA Adverse Event Malfunction Summary report: N

BD VERITOR ¿ AT-HOME COVID-19 TEST

MDR report key: 15471018 · Received September 23, 2022

Report

Report Number
1119779-2022-01227
Event Type
Malfunction
Date Received
September 23, 2022
Date of Event
September 19, 2022
Report Date
November 28, 2022
Manufacturer
BECTON, DICKINSON & CO. (SPARKS)
Product Code
QKP
PMA / PMN Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MD, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

H.6 INVESTIGATION SUMMARY: THIS SUMMARIZES THE INVESTIGATION RESULTS REGARDING A COMPLAINT THAT ALLEGES ¿DISCREPANT RESULTS¿ USING THE BD VERITOR AT HOME COVID-19 TEST (MATERIAL # 256094), BATCH NUMBER 2021489. BD QUALITY PERFORMS A SYSTEMATIC APPROACH TO INVESTIGATE ALL COMPLAINTS. THIS APPROACH INVOLVES REVIEW OF MANUFACTURING BATCH HISTORY RECORDS, TESTING OF RETENTION SAMPLES, AND TESTING OF CUSTOMER RETURNED SAMPLES, IF APPLICABLE. BATCH HISTORY RECORD REVIEW AND RETAIN SAMPLE TESTING WERE PERFORMED ON THE BATCH NUMBER PROVIDED. RESULTS WERE ACCEPTABLE AND NO RELEVANT ISSUE WAS FOUND. THE COMPLAINT WAS UNABLE TO BE CONFIRMED. THE ROOT CAUSE COULD NOT BE IDENTIFIED. CURRENTLY, THERE ARE NO ADVERSE TRENDS IDENTIFIED FOR DISCREPANT RESULTS. BD QUALITY WILL CONTINUE TO MONITOR FOR TRENDS. THERE WERE NO CORRECTIVE ACTIONS TAKEN AT THIS TIME. IF YOU HAVE ANY ADDITIONAL QUESTIONS OR CONCERNS, PLEASE DO NOT HESITATE TO CONTACT BD TECHNICAL SERVICES.

Additional Manufacturer Narrative · 0

ADDRESS INFORMATION WAS NOT ABLE TO BE OBTAINED, THEREFORE, MD WAS USED AS A PLACE HOLDER. PMA/510K #: NA. EUA#: (B)(4). A DEVICE EVALUATION IS ANTICIPATED BUT HAS NOT YET BEGUN. UPON COMPLETION OF THE INVESTIGATION, A SUPPLEMENTAL REPORT WILL BE FILED.

Description of Event or Problem · 0

IT WAS REPORTED BY THE CUSTOMER THAT THEY RECEIVED DISCREPANT RESULTS WITH BD VERITOR ¿ AT-HOME COVID-19 TEST. THERE WAS ONE OCCURRENCE IN THIS EVENT WITH NO PATIENT IMPACT. THE FOLLOWING INFORMATION WAS PROVIDED BY THE CUSTOMER: "CUSTOMER CALLED ASKING ABOUT THE LINES ON HER TEST STICK AND AFTER I ANSWERED HER QUESTION SHE STATED THAT SHE TOOK A DIFFERENT BRAND YESTERDAY AND GOT A POSITIVE RESULT AND THEN GOT A NEGATIVE RESULT TODAY FROM OUR TEST".

Description of Event or Problem · 0

IT WAS REPORTED BY THE CUSTOMER THAT THEY RECEIVED DISCREPANT RESULTS WITH BD VERITOR ¿ AT-HOME COVID-19 TEST. THERE WAS ONE OCCURRENCE IN THIS EVENT WITH NO PATIENT IMPACT. THE FOLLOWING INFORMATION WAS PROVIDED BY THE CUSTOMER: "CUSTOMER CALLED ASKING ABOUT THE LINES ON HER TEST STICK AND AFTER I ANSWERED HER QUESTION SHE STATED THAT SHE TOOK A DIFFERENT BRAND YESTERDAY AND GOT A POSITIVE RESULT AND THEN GOT A NEGATIVE RESULT TODAY FROM OUR TEST".

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2828626 BD VERITOR ¿ AT-HOME COVID-19 TEST NOT CLASSIFIED QKP BECTON, DICKINSON & CO. (SPARKS) 2021489

Patients

Seq Age Sex Outcome Treatment
1 Unknown