FDA Adverse Event Malfunction Summary report: N

CELL-DYN EMERALD SYSTEM

MDR report key: 15462683 · Received September 22, 2022

Report

Report Number
2919069-2022-00029
Event Type
Malfunction
Date Received
September 22, 2022
Date of Event
September 1, 2022
Report Date
September 30, 2022
Manufacturer
ABBOTT LABORATORIES
Product Code
GKZ
UDI-DI
00380740020088
PMA / PMN Number
K081495
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SC, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

AN EVALUATION IS IN PROCESS. A FOLLOW-UP REPORT WILL BE SUBMITTED WHEN THE EVALUATION IS COMPLETE.

Additional Manufacturer Narrative · 0

DURING THE SITE VISIT BY THE FIELD SERVICE ENGINEER (FSE) INSPECTED THE ANALYZER AND REMOVED THE CPU BOARD, PART NUMBER 8701686907 AND VISUALLY INSPECTED IT AND VERIFIED THERE WERE NO DAMAGED COMPONENTS OR SIGNS OF FIRE. CPU BOARD WAS REINSTALLED, AND INSTRUMENT IS UP AND RUNNING WITHOUT ANY ISSUES. THERE WAS NO FIRE OR SMOKE WAS SEEN NOR ANY DAMAGE TO THE INSTRUMENT. THERE WAS NO INJURY TO PERSONNEL REPORTED. A REVIEW OF THE SERVICE HISTORY FOR THE CELL DYN EMERALD ANALYZER REVEALED NO ADDITIONAL ISSUES WERE REPORTED. A REVIEW OF TRACKING AND TRENDING DID NOT IDENTIFY ANY TRENDS FOR THE CELL DYN EMERALD ANALYZER OR CPU BOARD. BASED ON THE AVAILABLE INFORMATION, NO SYSTEMIC ISSUE OR DEFICIENCY OF THE CPU BOARD OR THE CELL DYN EMERALD ANALYZER WAS IDENTIFIED.

Description of Event or Problem · 0

THE CUSTOMER OBSERVED SMOKE FROM OUTLET ON THE SIDE OF THE INSTRUMENT WHERE THE REAGENTS ARE LOCATED ON CELL-DYN EMERALD ANALYZER. THE CUSTOMER SMELLED BURNT SMELL. THE SCREEN OF ANALYZER BLACKED OUT. THERE WAS NO VISIBLE FIRE OR SPARK. THERE WAS NO PATIENT INVOLVEMENT AND NO HARM TO USER REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2738124 CELL-DYN EMERALD SYSTEM COUNTER, DIFFERENTIAL CELL GKZ ABBOTT LABORATORIES 09H39-01 00380740020088

Patients

Seq Age Sex Outcome Treatment
1 Unknown