FDA Adverse Event Injury Summary report: N

ZZZ-PAP

MDR report key: 1545568 · Received November 19, 2009

Report

Report Number
MW5013650
Event Type
Injury
Date Received
November 19, 2009
Date of Event
October 29, 2009
Report Date
November 19, 2009
Manufacturer
PROBASICS BY PMI
Product Code
BZD
Product Problem
Yes
Report Source
Voluntary report
Reporter Location
TX, US
Reporter Occupation
PATIENT FAMILY MEMBER OR FRIEND

Narratives

Description of Event or Problem · 1

MY HUSBAND IS DIAGNOSED WITH SLEEP APNEA AND USES A CPAP MACHINE. THE MACHINE IN QUESTION HAS BEEN IN USE ABOUT 2 YEARS. IT IS IDENTIFIED AS FOLLOWS: PROBASICS ZZZ-PAP WITH INTEGRATED HEATED HUMIDIFIER, MODEL# 9S-006000 SERIES, ITEM# 7600. AT 2:50 AM IN 2009, I AWOKE TO THE SMELL OF SOMETHING BURNING. THE SOURCE WAS IDENTIFIED AS THE HEATER ELEMENT OF THE ABOVE DEVICE. THE PLASTIC HAD COMPLETELY MELTED BELOW THE HEATER ELEMENT AND HAD CHARRED THE TABLE IT WAS SITTING ON. WE BELIEVE THAT WE WERE ONLY A VERY SHORT TIME FROM A CATASTROPHIC FIRE EVENT. WE WERE CONCERNED ABOUT REPORTING THIS EVENT, AS THERE CLEARLY IS A DANGER. WE TRIED CONTACTING THE MFR, BUT THE PERSON ANSWERING THE PHONE WAS ADAMANT THAT THEY WOULD NOT TAKE A COMPLAINT OR REPORT OF THIS NATURE - THAT WE SHOULD CONTACT THE SELLER OF THE DEVICE. WE DID NOT BELIEVE THAT THE SELLER WAS THE ONE TO BE NOTIFIED, THAT THE MFR SHOULD BE THE ONE CONCERNED. SHE FINALLY CONNECTED US TO THE VOICEMAIL OF A PERSON IDENTIFIED AS "IN CHARGE." WE HAVE NEVER HEARD FROM PROBASICS. WE HAVE TRIED CONTACTING VARIOUS GOVERNMENT ENTITIES TO IDENTIFY WHO WOULD BE INTERESTED IN RECEIVING THE INFO ON THIS DANGEROUS DEVICE. NO ONE SEEMS TO BE "IN CHARGE." IS THIS THE CORRECT AGENCY?. DATES OF USE: 2 YEARS. DIAGNOSIS: SLEEP APNEA.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ZZZ-PAP CPAP BZD PROBASICS BY PMI 9S-006000

Patients

Seq Age Sex Outcome Treatment
1 59 YR Life Threatening