FDA Adverse Event Other Summary report: N

AYCAN WORKSTATION OSIRIX PRO

MDR report key: 1544220 · Received November 24, 2009

Report

Report Number
3003895711-2009-00001
Event Type
Other
Date Received
November 24, 2009
Date of Event
October 15, 2009
Report Date
November 13, 2009
Manufacturer
AYCAN DIGITALSYSTEME GMBH
Product Code
LLZ
PMA / PMN Number
K063470
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
PHYSICIAN

Narratives

Additional Manufacturer Narrative · 1

BECAUSE THE ABOVE DESCRIBED OCCURRENCE IS NOT CAUSED BY OUR SYSTEM, WE BELIEVE THIS MIGHT NOT BE AN OCCURRENCE ACCORDING 21 CFR 803. BUT BECAUSE THIS MALFUNCTION OF THIS THIRD PARTY SOLUTION IS CAUSING OUR SYSTEM TO DISPLAY INCORRECT INFO WE DECIDED TO REPORT THIS IN ORDER TO REDUCE THE RISK OF MISDIAGNOSIS. AS THIS ISSUE ONLY HAPPENS IN COMBINATION OF THE FOLLOWING SITUATIONS WE SEE THE RISK OF REOCCURRENCE TO BE MARGINAL. CONFIG MISTAKE OF THIRD PARTY COMPANY'S TECH. THIRD PARTY SOFTWARE DOESN'T DETECT CONFIGURATION ERRORS. MODALITY DOES NOT DETECT DOUBLE UIDS. WORKSTATION WHERE NEW DATA IS BEING DISPLAYED (WITH DOUBLE UIDS) HAS "OLD" DATA (WHERE UIDS WERE ALLOCATED THE FIRST TIME) STILL AVAILABLE. PLANNED CORRECTIVE ACTION: SECURITY ALERT NOTIFICATION AT ALL CUSTOMERS AND RESELLERS (COPY TO MEDWATCH). SECURITY ALERT NOTIFICATION TO LEADERSHIP TEAM OF THE FREE OPEN-SOURCE PROJECT (B)(4) (WHICH "AYCAN'S (B)(4) PRO" IS BUILT ON). SECURITY ALERT NOTIFICATION TO THE ENTIRE USER GROUP (MAILING LIST) OF THE OPEN SOURCE SOFTWARE. SOFTWARE UPDATE TO HELP FURTHER DISCOVER INCORRECTLY IDENTIFIED DATA SENT TO WORKSTATION (AS MUCH POSSIBLE WITH AVAILABLE DATA). INDICATION: AYCAN IS NOT THE MFR/ SUPPLIER OF THE FREE AVAILABLE OPEN-SOURCE SOFTWARE (B)(4).

Description of Event or Problem · 1

A THIRD PARTY (NON AYCAN) DICOM-MODALITY-WORKLIST-SERVER SOLUTION, DESIGNED TO GENERATE STUDY-INSTANCE-UID'S IN CONNECTION WITH PT DATA FOR VARIOUS MODALITIES WAS REINSTALLED BY A THIRD PARTY COMPANY AT ONE OF AYCAN'S CUSTOMER LOCATIONS. AFTER A SYSTEM MANIPULATION BY A TECHNICIAN OF THIS THIRD PARTY COMPANY, THE SYSTEM ABOVE STARTED TO ALLOCATE STUDY-INSTANCE-UID'S, WHICH HAVE ALREADY BEEN USED FOR PRIOR PT DATA INFO. THIS MALFUNCTION CAUSED THE SYSTEM TO GENERATE IMAGE DATA SETS WITH NOT UNIQUE STUDY INSTANCE UIDS. THESE INCORRECT DATA SETS WERE SENT, FOR DIAGNOSIS, TO AYCAN'S WORKSTATION OSIRIX PRO AND OTHER WORKSTATIONS. AS A RESULT OF THIS THIRD PARTY COMPANY'S SYSTEM MALFUNCTION INCORRECTLY IDENTIFIED IMAGE DATA WAS DISPLAYED WITH INCORRECT PT DATA. DUE TO THE FACT THAT THE CUSTOMER IMMEDIATELY NOTICED THE MALFUNCTION OF THE SYSTEM NO PT OR OTHERS WERE HARMED IN ANY WAY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 AYCAN WORKSTATION OSIRIX PRO LLZ - PICTURE ARCHIVING AND COMMUNICATION LLZ AYCAN DIGITALSYSTEME GMBH

Patients

Seq Age Sex Outcome Treatment
1