FDA Adverse Event Malfunction Summary report: N

DAVINCI XI

MDR report key: 15407683 · Received September 12, 2022

Report

Report Number
2955842-2022-13969
Event Type
Malfunction
Date Received
September 12, 2022
Date of Event
August 15, 2022
Report Date
August 15, 2022
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874110898
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED COMPLAINT. THE FSE ARRIVED ON SITE TO TROUBLESHOOT AND FOUND THAT THE PATIENT SIDE CART (PSC) CARD CAGE FILTER WAS CLOGGED. THE FSE CLEANED THE FILTER, POWERED ON THE SYSTEM, AND MONITORED THE BOARD TEMPERATURE. SYSTEM NO LONGER HAD ANY SIGNS OF OVERHEATING. THE SYSTEM WAS TESTED AND VERIFIED AS READY FOR USE. A PROCEDURE LOG REVIEW CONFIRMED THE HYSTERECTOMY PROCEDURE WAS PERFORMED ON (B)(6) 2022 ON SYSTEM (B)(4). NO IMAGE OR PROCEDURE VIDEO WAS PROVIDED FOR REVIEW. THIS COMPLAINT IS BEING CLASSIFIED AS A REPORTABLE EVENT DUE TO THE FOLLOWING CONCLUSION: THE CUSTOMER CONVERTED TO TRADITIONAL LAPAROSCOPY AFTER THE START OF THE PROCEDURE DUE TO SYSTEM OVERHEATING. WHILE THERE WAS NO HARM OR INJURY TO THE PATIENT, SYSTEM UNAVAILABILITY AFTER THE START OF A SURGICAL PROCEDURE COULD LIKELY CAUSE OR CONTRIBUTE TO AN ADVERSE EVENT IF IT WERE TO RECUR AS IT MAY LEAD TO AN INJURY DUE TO THE PATIENT¿S INABILITY TO TOLERATE A CONVERSION/ABORTION. FOLLOW-UP WAS ATTEMPTED, BUT THE PATIENT INFORMATION AND THE ADVERSE EVENT OR PRODUCT PROBLEM WAS EITHER UNKNOWN, UNAVAILABLE, NOT PROVIDED, OR NOT APPLICABLE. THE DEVICE EXPIRATION DATE FOR THE SUSPECTS MEDICAL DEVICE WAS NOT APPLICABLE. THE PRODUCT IS NOT IMPLANTABLE. IT IS UNKNOWN IF THE INITIAL REPORTER SUBMITTED A REPORT TO THE FDA.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED BENIGN HYSTERECTOMY SURGICAL PROCEDURE, THE SYSTEM HAD AN OVERHEATING MESSAGE AND IT SHUT DOWN. PRIOR TO CALLING, SITE TOOK THE FRONT BEZEL OFF OF THE VISION SIDE CART (VSC) AND RINSED THE BLACK FILTER WITH WATER. THE SITE PUT THE BEZEL COVER BACK ON BUT LEFT THE FILTER OFF. THE SITE WAS ABLE TO POWER UP THE SYSTEM SUCCESSFULLY AND CONTINUED WITH THE CASE. THE TECHNICAL SUPPORT ENGINEER (TSE) ADVISED CUSTOMER TO OPEN THE BACK DOOR OF THE VSC TO PROMOTE BETTER AIRFLOW. THEN, CUSTOMER CALLED BACK TO REPORT THAT THE SYSTEM HAD SHUT DOWN AGAIN DUE TO THE SYSTEM OVERHEATING. CUSTOMER CLEANED THE VSC FILTER AND OPENED THE VSC DOOR FOR AIRFLOW BUT SYSTEM SHUTDOWN. THE TSE VIEWED SYSTEM EVENT LOGS AND FOUND THAT THE BOARD THAT WAS OVERHEATING WAS LOCATED IN THE PATIENT SIDE CART (PSC). THE TSE ADVISED CUSTOMER THAT THEY CAN ALLOW THE PSC TO COOL DOWN THEN CONTINUE OR SWAP TO ANOTHER PSC. CUSTOMER LOOKED TO BRING IN ANOTHER PSC. THE PROCEDURE WAS COMPLETED AS PLANNED WITH NO PATIENT HARM. INTUITIVE SURGICAL INC. (ISI) FOLLOWED UP WITH THE ROBOTICS COORDINATOR AND OBTAINED THE FOLLOWING ADDITIONAL INFORMATION ON 25-AUG-2022: THE ROBOTICS COORDINATOR CONFIRMED THAT THE PSC WAS NOT SWAPPED OUT. INSTEAD, THE SURGEON DECIDED TO CONVERT TO TRADITIONAL LAPAROSCOPIC SURGERY. THE ISSUE WAS DISCOVERED ABOUT 10 MINUTES INTO THE PROCEDURE AND THE SYSTEM POWERED UP WITHOUT ERRORS. THE SURGEON WAS NEVER ABLE TO SEE THROUGH THE HIGH STEREO RESOLUTION VIEWER (HRSV) AND GO INTO THE FOLLOWING MODE. THE PATIENT-RELATED INFORMATION COULD NOT BE PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2591714 DAVINCI XI VISION SIDE SYSTEM NAY INTUITIVE SURGICAL, INC 381121-17 N/A 00886874110898

Patients

Seq Age Sex Outcome Treatment
1 Female DA VINCI INSTRUMENTS AND ACCESSORIES.