T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY
Report
- Report Number
- 3013756811-2022-98067
- Event Type
- Malfunction
- Date Received
- September 9, 2022
- Date of Event
- August 20, 2022
- Report Date
- August 20, 2022
- Manufacturer
- TANDEM DIABETES CARE
- Product Code
- QFG
- UDI-DI
- 00850006613762
- PMA / PMN Number
- K201214
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CO, US
- Reporter Occupation
- OTHER
Narratives
TANDEM¿S PUMP USER GUIDE DESCRIBES HOW TO REMOVE AIR FROM THE CARTRIDGE USING THE SYRINGE. PER TANDEM¿S T:SLIM X2 WITH CONTROL-IQ USER GUIDE: "RESIDUAL INSULIN REMAINING IN THE CARTRIDGE (UNUSABLE)" NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.
IT WAS REPORTED THAT INTERMITTENT OCCLUSION ALARMS OCCURRED. ADDITIONALLY, IT WAS REPORTED THAT AIR BUBBLES WERE OBSERVED IN THE INFUSION SET TUBING. REPORTEDLY, THE CUSTOMER REUSED INSULIN AND DID NOT PRACTICE PROPER CARTRIDGE AIR REMOVAL TECHNIQUE. TANDEM TECHNICAL SUPPORT EDUCATED CUSTOMER REGARDING CARTRIDGE/INSULIN LABELING. REPORTEDLY, THE PUMP SUPPLIES WERE CHANGED TO ADDRESS THE ISSUE. CUSTOMER'S BLOOD GLUCOSE RANGED FROM 232-305 MG/DL. NO ADDITIONAL INFORMATION WAS PROVIDED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1138867 | T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY | ALTERNATE CONTROLLER ENABLED INFUSION PUMP | QFG | TANDEM DIABETES CARE | 1002717 | 00850006613762 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 22 YR | Female | INFUSION SET: TRUSTEEL, INSULIN: NOVOLOG/NOVORAPID |