FDA Adverse Event Malfunction Summary report: N

ARCHITECT I2000SR

MDR report key: 15394058 · Received September 9, 2022

Report

Report Number
3016438761-2022-00409
Event Type
Malfunction
Date Received
September 9, 2022
Date of Event
August 19, 2022
Report Date
September 30, 2022
Manufacturer
ABBOTT LABORATORIES
Product Code
JJE
UDI-DI
00380740006235
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
BR
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

PATIENT IDENTIFIER: MULTIPLE PATIENTS: (B)(6). ALL AVAILABLE PATIENT INFORMATION IS INCLUDED. ADDITIONAL PATIENT DETAILS ARE NOT AVAILABLE. AN EVALUATION IS IN PROCESS. A FOLLOW-UP REPORT WILL BE SUBMITTED WHEN THE EVALUATION IS COMPLETE.

Additional Manufacturer Narrative · 0

THE FIELD SERVICE REPRESENTATIVE (FSR) INSPECTED THE INSTRUMENT, PERFORMED TROUBLESHOOTING PROCEDURES, AND REPLACED PARTS INCLUDING THE VALVE, VACUUM (ROHS) (7-76446-01) ON THE I2000SR ANALYZER, SERIAL NUMBER (B)(6), AS IT WAS FOUND TO BE CLOGGED. THE VALVE, VACUUM (ROHS) (7-76446-01) WAS DETERMINED TO BE THE LIKELY CAUSE OF THE ISSUE. THERE WERE NO ADDITIONAL SERVICE OR COMPLAINT ISSUES ON OR AROUND THE DATE THIS COMPLAINT WAS INITIATED THAT MAY HAVE CONTRIBUTED TO THIS ISSUE. A REVIEW OF THE DEVICE HISTORY RECORDS DID NOT IDENTIFY ANY SIMILAR ISSUES OR TRENDS RELATED TO THE ARCHITECT SYSTEM OR THE COMPLAINT ISSUE. A REVIEW OF HISTORICAL DATA ASSOCIATED WITH THE VALVE, MANIFOLD KIT (ROHS) DID NOT IDENTIFY ANY TRENDS OR NON-CONFORMANCES. LABELING WAS REVIEWED AND ADEQUATELY ADDRESSES THE ISSUE. BASED ON THE INVESTIGATION, NO SYSTEMIC ISSUE OR PRODUCT DEFICIENCY WAS IDENTIFIED FOR THE ARCHITECT I2000SR ANALYZER, SERIAL NUMBER (B)(6).

Description of Event or Problem · 0

THE CUSTOMER OBSERVED AN INCREASE IN EXPECTED VALUES FOR THE POSITIVE CONTROL FOR ARCHITECT HAVAB-IGG. THE CUSTOMER¿S ESTABLISHED RANGE FOR THE POSITIVE CONTROL IS 1.03-3.53 S/CO. THE FOLLOWING CONTROL DATA WAS PROVIDED: ON (B)(6) 2022: 2.47 S/CO, ON (B)(6) 2022: 2.38 S/CO, ON (B)(6) 2022: 2.55 S/CO, ON (B)(6) 2022: 2.50 S/CO, ON (B)(6) 2022: 2.81 S/CO. NEGATIVE CONTROLS WERE WITHIN RANGE WITH NO REPORTED INCREASE. VALUES WERE VERIFIED IN THE PACKAGE INSERT. THE CUSTOMER PERFORMED A RETEST USING 3 SAMPLES THAT WERE PREVIOUSLY TESTED ON (B)(6)2022 USING THE ARCHITECT HAVAB-IGG ASSAY. THE RESULTS WERE DISCREPANT. THE FOLLOWING DATA WAS PROVIDED: ID: (B)(4). ON (B)(6) 2022: RESULT: 0.47 (S/CO), ON (B)(6) 2022: RETEST: 2.46/ 1.76/1.91/2.63/2.38/1.16 (S/CO). ID:(B)(4). ON (B)(6) 2022: RESULT: 1.74 (S/CO), ON (B)(6) 2022: RETEST: 0.88/0.37 /0.96/0.45/0.61/0/42 (S/CO). ID: (B)(4). ON (B)(6) 2022: RESULT: 1.23 (S/CO), ON (B)(6) 2022: RETEST: 0.79/0, 69/0.38/0.42/0.88 (S/CO). DURING A FOLLOW UP WITH THE CUSTOMER, THE FOLLOWING INFORMATION WAS PROVIDED REGARDING THE REPETITIONS: MODULE 1 AND NTO (SUPPORT LAB): UNIT (S/CO) ID: (B)(4). MODULE 1 = 1.16, NTO= 0.65 (ALINITY). ID: (B)(4). MODULE 1= 0.42, NTO = 0.33 (ALINITY). ID: (B)(4). MODULE 1 = 0.88, NTO = 0.38 (ALINITY). THERE WAS NO IMPACT TO PATIENT MANAGEMENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1307651 ARCHITECT I2000SR ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JJE ABBOTT LABORATORIES 3M74-02 00380740006235

Patients

Seq Age Sex Outcome Treatment
1 Unknown ARC HAVAB IGG RGT 100T, 06C29-27, (B)(6)| ARC HAVAB IGG RGT 100T, 06C29-27, (B)(6)