FDA Adverse Event Malfunction Summary report: N

MASIMO CORPORATION

MDR report key: 1534536 · Received November 11, 2009

Report

Report Number
2031172-2009-00005
Event Type
Malfunction
Date Received
November 11, 2009
Date of Event
October 12, 2009
Report Date
November 9, 2009
Manufacturer
MASIMO CORPORATION
Product Code
DQA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
RISK MANAGER

Narratives

Additional Manufacturer Narrative · 1

EVALUATION SUMMARY OF DEVICE: THE OXIMETER C-CLAMP BRACKET (PN: 30801) IS USED IN CONJUNCTION WITH THE J-BRACKET TO MOUNT MASIMO PULSE OXIMETERS TO AN ELEVATED WALL MOUNT. BASED ON OUR INTERNAL FAILURE ANALYSIS, THE C-CLAMPS THAT WERE DAMAGED AT THIS SPECIFIC CUSTOMER SITE WERE INSTALLED IN (B)(6)2008, AND WERE FOUND TO BE BROKEN AT A WELD JOINT, WHICH SUPPORTS THE WEIGHT OF THE J-BRACKET AND MASIMO PULSE OXIMETER COMBINED. REVIEW OF THE CUSTOMER COMPLAINT HISTORY HAS SHOWN THAT THE TWO BROKEN CLAMPS ARE ISOLATED IN OCCURRENCE AND ARE THE ONLY INSTANCES OF THIS TYPE OF COMPLAINTS WERE REPORTED FROM THE SAME CUSTOMER FROM WITHIN THE SAME DEPARTMENT WITHIN A WEEK OF EACH OTHER. (B)(4). THE LIKELIHOOD OF OCCURRENCE IS ASSESSED TO BE RARE IN NATURE DUE TO THE CALCIFIED FAILURE RATE.

Description of Event or Problem · 1

THE C-CLAMP IS USED TO SECURE A MASIMO BEDSIDE PULSE OXIMETER TO AN ELEVATED WALL MOUNT. THE C-CLAMP WAS FOUND TO BE BROKEN ON TWO SEPARATE OCCURRENCES BY THE SAME CUSTOMER IN THE SAME DEPARTMENT. BREAKAGE OF C-CLAMP HAS LED TO THE DEVICE AND J-BRACKET FALLING FROM ITS MOUNTED LOCATION. CUSTOMER COMPLAINTS WERE EVALUATED SINCE BEGINNING OF DISTRIBUTION AND THE ISSUES REPORTED BY THIS CONSUMER WERE FOUND TO BE ISOLATED IN OCCURRENCE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 MASIMO CORPORATION C-CLAMP DQA MASIMO CORPORATION PN: 30801 NA

Patients

Seq Age Sex Outcome Treatment
1 NA