FDA Adverse Event Malfunction Summary report: N

ANALYTICAL P MODULE

MDR report key: 1533005 · Received November 5, 2009

Report

Report Number
1823260-2009-07621
Event Type
Malfunction
Date Received
November 5, 2009
Date of Event
October 13, 2009
Report Date
November 5, 2009
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K953239
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NJ, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Description of Event or Problem · 1

CUSTOMER HAD A PROBLEM WITH URIC ACID RESULTS. SHE PROVIDED RESULTS FOR SIX PATIENTS, THE FOLLOWING THREE RESULTS WERE DISCREPANT: PATIENT 1, INITIAL URIC ACID RESULT 0.7 (ACCOMPANIED BY L DATA FLAG INDICATING LOW RESULT), REPEATED ON SAME ANALYZER GAVE 4.7 MG PER DL. PATIENT 2, INITIAL URIC ACID RESULT 1.2 (ACCOMPANIED BY L DATA FLAG INDICATING LOW RESULT), REPEATED ON SAME ANALYZER GAVE 8.9 MG PER DL. PATIENT 3, INITIAL URIC ACID RESULT GAVE 1.2 (ACCOMPANIED BY L DATA FLAG INDICATING LOW RESULT), REPEATED ON SAME ANALYZER GAVE 4.3 MG PER DL. SAMPLE TYPE WAS SERUM. ERRONEOUS PATIENT RESULTS WERE NOT REPORTED. THE FIELD SERVICE REPRESENTATIVE DETERMINED THE RINSE MECHANISM SOLUTION WAS DRIPPING. HE FLUSHED RINSE MECHANISM, BLANK, CLEANER AND DETERGENT LINES. HE VERIFIED ANALYZER OPERATION BY RUNNING CALIBRATIONS AND QC AND OBSERVING ALL CHECKS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ANALYTICAL P MODULE CLINICAL CHEMISTRY ANALYZER - JJE JJE ROCHE DIAGNOSTICS P MODULE

Patients

Seq Age Sex Outcome Treatment
1 UNK