FDA Adverse Event Malfunction Summary report: N

EREADER

MDR report key: 15325771 · Received August 31, 2022

Report

Report Number
3003110749-2022-00011
Event Type
Malfunction
Date Received
August 31, 2022
Date of Event
July 21, 2020
Report Date
July 21, 2020
Manufacturer
ESCREEN, INC.
Product Code
JJQ
PMA / PMN Number
K003352
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE DEVICE IN QUESTION IS A PERIPHERAL HARDWARE COMPONENT USED IN CONJUNCTION WITH OUR E-READER MEDICAL DEVICE. THERE WAS NO DEFICIENCY NOTED WITH THE E-READER UNIT THAT WAS CONNECTED TO THE POWER SUPPLY ADAPTER. THE COMPLAINT PRODUCT WAS NOT RETURNED FOR EVALUATION. THOUGH A ROOT CAUSE CANNOT BE CONCLUSIVELY DETERMINED, A REVIEW OF THIS EVENT AND OTHER SIMILARLY REPORTED EVENTS FOUND THAT THE ISSUE MAY BE ATTRIBUTED TO THE MANUFACTURER OF THE POWER SUPPLY ADAPTER. THE ISSUE HAS BEEN ESCALATED FOR FURTHER REVIEW AND INVESTIGATION. E-SCREEN WILL CONTINUE TO MONITOR AND TREND THIS ISSUE.

Description of Event or Problem · 0

THE CUSTOMER REPORTED THAT THERE WAS AN ISSUE WITH THEIR E-READER POWER SUPPLY. REPORTEDLY, THE POWER SUPPLY WAS OVERHEATING AND CRACKING THE CASE. ADDITIONAL INFORMATION WITH REGARDS TO WHETHER ANY INJURY OCCURRED WAS NOT PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2467910 EREADER DRUG SCREENING PLATFORM JJQ ESCREEN, INC. VERSION 3 11108

Patients

Seq Age Sex Outcome Treatment
1 Unknown