FDA Adverse Event Malfunction Summary report: N

MINIMED 770G US SYSTEM BLE CONNECT 3.0 MG/DL

MDR report key: 15318033 · Received August 30, 2022

Report

Report Number
2032227-2022-318052
Event Type
Malfunction
Date Received
August 30, 2022
Date of Event
May 27, 2022
Report Date
August 30, 2022
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZP
UDI-DI
000000763000439859
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AR, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

(B)(4). PUMP RECEIVED WITH FLASHING MEDTRONIC LOGO. UNABLE TO PERFORM THE DISPLACEMENT TEST, SLEEP CURRENT TEST, ACTIVE CURRENT TEST AND SELF TEST DUE TO FLASHING MEDTRONIC LOGO. UNABLE TO DOWNLOAD HISTORY FILES AND TRACES USING THUMP DUE TO FLASHING MEDTRONIC LOGO. PUMP WAS CUT OPEN TO PERFORM VISUAL INSPECTION AND FOUND MOISTURE DAMAGE ON THE ELECTRONIC STACK, MOTOR ASSEMBLY AND FORCE SENSOR. TEST P-CAP AND RESERVOIR LOCKED PROPERLY INTO RESERVOIR COMPARTMENT DURING TESTING. THE FOLLOWING WERE NOTED DURING VISUAL INSPECTION: PILLOWING KEYPAD OVERLAY, STAINED KEYPAD OVERLAY, CRACKED CASE, BATTERY TUBE THREADS - CRACKED, CRACKED CASE (BATTERY TUBE) AND CORRODED HOME SWITCH. FLASHING MEDTRONIC LOGO DUE TO MOISTURE DAMAGE ON THE ELECTRONIC ASSEMBLY. BLANK DISPLAY NOT CONFIRMED. PUMP FAILED TO DOWNLOAD HISTORY FILES AND TRACES DUE TO MOISTURE DAMAGE ON THE ELECTRONIC ASSEMBLY. COSMETIC DAMAGE WAS CONFIRMED, CRACKED CASE (BATTERY TUBE) WAS NOTED. EXPOSED TO MOISTURE CONFIRMED AT THE ELECTRONIC ASSEMBLY, MOTOR ASSEMBLY AND FORCE SENSOR.   MEDTRONIC, INC. (MEDTRONIC) IS SUBMITTING THIS REPORT TO COMPLY WITH 21 C.F.R. PART 803, THE MEDICAL DEVICE REPORTING REGULATION. THIS REPORT IS BASED UPON INFORMATION OBTAINED BY MEDTRONIC, WHICH THE COMPANY MAY NOT HAVE BEEN ABLE TO FULLY INVESTIGATE OR VERIFY PRIOR TO THE DATE THE REPORT WAS REQUIRED BY THE FDA. MEDTRONIC HAS MADE REASONABLE EFFORTS TO OBTAIN MORE COMPLETE INFORMATION IN THE TIME ALLOTTED AND HAS PROVIDED AS MUCH INFORMATION AS IS AVAILABLE TO THE COMPANY AS OF THE SUBMISSION DATE THIS REPORT. THIS REPORT DOES NOT CONSTITUTE AN ADMISSION OR A CONCLUSION BY FDA, MEDTRONIC, OR ITS EMPLOYEES THAT THE DEVICE, MEDTRONIC, OR ITS EMPLOYEES CAUSED OR CONTRIBUTED TO THE EVENT DESCRIBED IN THE REPORT. IN PARTICULAR, THIS REPORT DOES NOT CONSTITUTE AN ADMISSION BY ANYONE THAT THE PRODUCT DESCRIBED IN THIS REPORT HAS ANY "DEFECTS" OR HAS "MALFUNCTIONED". THESE WORDS ARE INCLUDED IN THE FDA 3500A FORM AND ARE FIXED ITEMS FOR SELECTION CREATED BY THE FDA, TO CATEGORIZE THE TYPE OF EVENT SOLELY FOR THE PURPOSE OF REPORTING PURSUANT TO PART 803. MEDTRONIC OBJECTS TO THE USE OF THESE WORDS AND OTHERS LIKE IT BECAUSE OF THE LACK OF DEFINITION AND THE CONNOTATIONS IMPLIED BY THESE TERMS. THIS STATEMENT SHOULD BE INCLUDED WITH ANY INFORMATION OR REPORT DISCLOSED TO THE PUBLIC UNDER THE FREEDOM OF INFORMATION ACT.

Description of Event or Problem · 0

INFORMATION RECEIVED BY MEDTRONIC INDICATED THAT THE INSULIN PUMP HAD CRACK NEAR BATTERY COMPARTMENT. INSULIN PUMP WAS EXPOSED TO WATER. NO HARM REQUIRING MEDICAL INTERVENTION WAS REPORTED. THE CUSTOMER WILL DISCONTINUE TO USE THE DEVICE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
269563 MINIMED 770G US SYSTEM BLE CONNECT 3.0 MG/DL ARTIFICIAL PANCREAS DEVICE SYSTEM, SINGLE HORMONAL CONTROL OZP MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-1880 HG5A8TFZZ 000000763000439859

Patients

Seq Age Sex Outcome Treatment
1 46 YR Male