CADD SOLIS VIP AMBULATORY INFUSION PUMP AND CADD
Report
- Report Number
- 3012307300-2022-15634
- Event Type
- Malfunction
- Date Received
- August 18, 2022
- Report Date
- November 9, 2022
- Manufacturer
- SMITHS MEDICAL ASD, INC.
- Product Code
- FRN
- UDI-DI
- 15019517150001
- PMA / PMN Number
- K111275
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- MA, US
- Reporter Occupation
- OTHER
- Health Professional
- N
Narratives
A SUPPLEMENTAL MDR WILL BE FILED AS NECESSARY IN ACCORDANCE WITH 21 CFR 803.56 IF ADDITIONAL REPORTABLE INFORMATION BECOMES AVAILABLE. OPERATOR OF DEVICE IS UNKNOWN. NO PRODUCT INFORMATION HAS BEEN PROVIDED TO DATE.
ADDITIONAL INFORMATION RECEIVED ON 06-SEP-2022 VIA EMAIL AND ATTACHED IN COMPLAINT OBJECT: THERE WAS NO PATIENT OR TECHNICIAN INVOLVEMENT WAS INDICATED AT THE TIME THE PUMP WAS RECEIVED AT OUR FACILITY FOR REPAIR. ALL ISSUES FOUND WITH THIS DEVICE WERE FOUND DURING TESTING AT OUR FACILITY. DEVICE EVALUATION INCLUDING ROOT CAUSE ANALYSIS IS IN PROGRESS. A SUPPLEMENTAL MDR WILL BE FILED AS NECESSARY IN ACCORDANCE WITH 21 CFR 803.56 WHEN ADDITIONAL REPORTABLE INFORMATION BECOMES AVAILABLE., CORRECTED DATA: D4: CORRECTION: MODEL NUMBER: 2120.
DEVICE EVALUATED BY MANUFACTURER: UPDATED. EVENT PROBLEM AND EVALUATION CODES: UPDATED. H10: DEVICE EVALUATION: A SAMPLE WAS RETURNED TO MANUFACTURING FOR INVESTIGATION. VISUAL INSPECTION AND FUNCTIONAL TESTING WERE PERFORMED. VISUAL INSPECTION OF THE RETURNED DEVICE CONFIRMED THAT THE TAMPER SEAL WAS MISSING UPON RECEIPT. ERROR CODES WERE NOT FOUND IN THE EHL (EVENT HISTORY LOG). THE CUSTOMER REPORTED ISSUE WAS NOT DUPLICATED DURING THE INVESTIGATION AS THE DEVICE WAS READING THE CASSETTES USED DURING THE FUNCTIONAL TESTS AND THE DEVICE PASSED ALL TESTS. ROOT CAUSE OF THE REPORTED EVENT IS UNKNOWN AS NO FAULT WAS FOUND. NO REPAIRS WERE MADE, ONLY PREVENTIVE MAINTENANCE WAS PERFORMED. A NONCONFORMANCE REPORT (NCR) WAS CREATED TO INVESTIGATE THE INCORRECT/NO CASSETTE, NO DISPOSABLE DETECTED ISSUE, WHICH IS ONGOING. REVIEWED THE DEVICE HISTORY RECORD DHR FOR JOB 4233209 WHICH INCLUDED THE REPORTED SERIAL NUMBER. THERE WAS NO INDICATION OF ANY ISSUE DURING THE MANUFACTURE OF THIS DEVICE AND THERE WAS NO INDICATION OF A MANUFACTURING DEFECT DURING THE INVESTIGATION. SERVICE HISTORY REVIEW IDENTIFIED THIS DEVICE HAS NOT BEEN IN FOR SERVICE PREVIOUSLY.
IT WAS REPORTED THAT A CASSETTE ISSUE ERROR OCCURRED. NO PATIENT INJURY WAS REPORTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 2847661 | CADD SOLIS VIP AMBULATORY INFUSION PUMP AND CADD | PUMP, INFUSION | FRN | SMITHS MEDICAL ASD, INC. | 2120 | 15019517150001 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Unknown |